Why are the Game Pass Quests completely gone from my xbox series x since may?

Discus and support Why are the Game Pass Quests completely gone from my xbox series x since may? in XBoX on Windows to solve the problem; I posted in here once before but never got any help. I've had game pass ultimate for about a year now. Game pass quests worked perfectly but some time... Discussion in 'XBoX on Windows' started by Atreuss, Nov 6, 2021.

  1. Atreuss
    Atreuss Guest

    Why are the Game Pass Quests completely gone from my xbox series x since may?


    I posted in here once before but never got any help. I've had game pass ultimate for about a year now. Game pass quests worked perfectly but some time in may they just totally vanished from the game pass UI and from the profile page under the achievements. I can log into bing and microsoft edge and still do these quests and get the points. They show up on my console when I gain points from them. Why on earth do I no longer have access to the quests on the console itself? I'm referring to the daily log into mobile app, play a game pass game, daily, weekly and monthly quests etc. These are completely gone and don't know how to get them back. I am missing out on a lot of points because of this. Six months worth.

    I have tried factory reset, hard reset, googling every available option but can't find out how to fix this. Is it something with the console itself or is it account side? I mean it was fine for months and then the quests just randomly disappear? I sent in a ticket back in june, but it led to a dead end as the CS rep had no clue what the problem was. I just learned recently that there were a lot of reports with the same issue among others with game pass quests. Any information on how to fix this would be greatly appreciated. This has gone on way too long.

    :)
     
    Atreuss, Nov 6, 2021
    #1
  2. MateusFontana Win User

    Why are the Game Pass Quests completely gone from my xbox series x since may?

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    We appreciate your coming to the Xbox community, and we're sorry you're having this issue. For specific problems with game pass issues and your rewards, I suggest you contact Microsoft rewards support, only they can do something since you tried all plausible solutions that would normally solve the problem if it was something related to the console software. To contact Microsoft rewards support use the link below.

    https://support.microsoft.com/en-us/supportrequ...

    - I also recommend that you report this issue following the instructions in the article below.

    https://support.xbox.com/en-US/help/account-pro...

    * Thank you in advance for contacting, I hope this can help you.
  3. PalmettoBling Win User

    Why was the Microsoft Rewards quests changed on Xbox?

    The Metro series quests are NOT apart of the Game Pass quests. Metro Exodus is not included in Game Pass, so that quest is not applicable when it comes to completing "Game Pass quest master" quest. I verified this through offical support, and checking
    that it does not show up in the applicable quests in the Game Pass app on iOS or Android.

    The Metro Exodus quest is just a seperate bonus promoting Metro Exodus, 2033, and Last Light. You do not need to complete it to finish the Game Pass quests.
  4. PalmettoBling Win User

    Why was the Microsoft Rewards quests changed on Xbox?

    I just verified via the Game Pass app on Android. It does NOT include the Metro series quests via that app, so will not be required to complete Game Pass quest master quest.

    Sometimes they add promotional reward quests, and the Rewards dashboard lumps all the quests together, and doesn't seperate the Game Pass specifics. You shouldn't need to purchase that game to complete the Game Pass quests. You can check your progress
    with the Game Pass app available on iOS or Android.
  5. enad2k Win User

    Unable to remote install games on Xbox Series X from the Microsoft Store or from Game Pass mobile app

    Hi,

    Thank you for affirming, it's not just me.

    Same deal. I upgraded from the original Xbox One to a Series X. I could manage games from both the Xbox app and Game Pass app to my original Xbox One. I put my Series X into service on 1/28/21. Apparently ,from what I have seen there must have been app updates to the Game Pass app.

    Now as you said, I cannot manage or install Game Pass apps remotely from the Game Pass app to the Series X. However, it looks like the Xbox App can manage the Series X.

    I also factory reset the original Xbox One and packed it up. I also removed my original Xbox One from the Devices tab on my account.microsoft.com page and made sure my Series X was set as my home xbox.

    Pretty confident that this is not me nor you.

    Figured I would mention I have the same issue and hope they fix it soon.

    For what it is worth, you can filter games in the Xbox app on your phone to show Game Pass games along with optimized for SeriesX|S and platform as Xbox One. Then you can at least see the Game Pass games in the Xbox app and remote install them that way as a work around.
  6. MindOfTim Win User

    Xbox 'Game pass Quests' not being registered after completion

    I managed to get the Mortal Kombat X quest done without an issue but the daily quest to play any Game Pass game would just not complete for me. Im pretty sure it's just a bug though
Thema:

Why are the Game Pass Quests completely gone from my xbox series x since may?

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