Why can I hear audio through an older Xbox controller but not my Xbox One X Controller?

Discus and support Why can I hear audio through an older Xbox controller but not my Xbox One X Controller? in XBoX on Consoles to solve the problem; I have a Turtle Beach headset and adapter and also tried the xbox adapter but i cannot hear game audio through it on my xbox one x controller, but the... Discussion in 'XBoX on Consoles' started by Scrima Games, Mar 26, 2020.

  1. Scrima Games
    Scrima Games Guest

    Why can I hear audio through an older Xbox controller but not my Xbox One X Controller?


    I have a Turtle Beach headset and adapter and also tried the xbox adapter but i cannot hear game audio through it on my xbox one x controller, but the headset works perfect on another controller. If i plug in the headset directly into the xbox one x controller
    without the adapter it works, but it does not work in the adapter portion. I checked settings and updated the controller and nothing. Is this a hardware issue or setting issue? It worked fine weeks ago.

    :)
     
    Scrima Games, Mar 26, 2020
    #1
  2. Fl0ydPinkert0n Win User

    Why can I hear audio through an older Xbox controller but not my Xbox One X Controller?

    With the headset and adapter plugged into the controller that came with your Xbox One X, try going into the audio settings in the guide. There should be in the middle that's called "chat mixer."

    If you move the slider all the way to the left, then you should get only the audio from the game. All the way to the right is for chat / party.

    If the "chat mixer" option isn't there, then I can only assume it's a hardware issue.
  3. ThorX360 Win User

    Xbox voice chat not working

    Why cant i talk on my xbox in a party. I can hear other people talking but they cant hear me. Ive tried different controllers and headphones so it is not my controller. Ive also looked through my settings and its not on mute or anything . Any help
    ?
    Hi,

    first of all I suggest you follow all these steps:

    https://support.xbox.com/xbox-one/system/troubleshoot-xbox-one-party-audio
  4. DraftBacchus58 Win User

    Game audio not playing

    I did this and it didn't fix my problem. I can't hear game audio through my controller. I've tried using different controllers, same result. Using different mics on those controllers, still same result. I've also used the headsets on different devices
    like my phone and PC and they work fine. To add to it I can hear chat audio, I just can't hear game audio through the headset. I'm thinking it's a controller issue or Xbox issue. I've changed the audio output to something else doesn't fix it.
  5. Slow GIN Fizz Win User

    Black Screen Flash.

    Yes - Older LG Plasma

    This happened to me twice last night. I am on an older LG plasma tv. I do have audio and can hear both the game and my party.

    NOTE: I have my xbox running through a receiver to the tv. The tv is muted in my scenario.

    Karen
  6. Ookttah Win User

    Mic on new controllers with 3.5mm built in Audio port

    Interestingly, I can hear audio from the xbox through my earbuds, the controllers just don't seem to be sending the microphone audio to the xbox. I was under the impression that the 3.5mm port on the new controllers had both audio and mic capabilities, am
    I wrong?

    I know that the microphone is sending sound to the controller and I know it's getting sent to the correct pins on the 3.5mm port...
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Why can I hear audio through an older Xbox controller but not my Xbox One X Controller?

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