Why can't I change my GamerTag for Free?

Discus and support Why can't I change my GamerTag for Free? in XBoX on Consoles to solve the problem; Hello. I just had a chat conversation with someone in support. I spend a lot of money on an XBox One, paid for XBox Gold, and spend even more money on... Discussion in 'XBoX on Consoles' started by ResignedIce5676, Jan 19, 2017.

  1. Why can't I change my GamerTag for Free?


    Hello. I just had a chat conversation with someone in support.

    I spend a lot of money on an XBox One, paid for XBox Gold, and spend even more money on games so that I can play online. My current gamertag is which is obviously a pre-assigned XBox name which combines 2 words followed by numbers. I log
    into the XBox one website for the first time today and go through the process of changing my gamertag and it is trying to charge me 10 dollars. I chat with someone on support for 40 minutes and it takes more than 15 minutes for them to tell me they cannot
    help me.

    It doesn't make sense to me that I have to spend all the money I have already spent to have no choice to play games online with a Gamertag I did not choose myself. I will gladly pay 10 dollars to change gamertag from one chosen name to the next self chosen
    name, but i did not choose and I would like to be able to change that name for free.

    $400 - $500 dollars spent and I still need to pay to change a name I did not choose on a new account makes no sense to me or any consumer.

    Please help.

    :)
     
    ResignedIce5676, Jan 19, 2017
    #1
  2. sGx TIESO
    sGx TIESO Guest
    help me

    I can't change my gamertag why??? I need change my gamertag... but xbox live send me one messenger... this opperation failed error code # 8013AB07 please contact www.xboxlive.com/errorhelp. Why everybody say me why??
     
    sGx TIESO, Jan 19, 2017
    #2
  3. sGx TIESO
    sGx TIESO Guest
    I have a problem, help me please

    I can't change my gamertag error # 8013AB07...?? Why?? Help me please.??
     
    sGx TIESO, Jan 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Why can't I change my GamerTag for Free?

    Your activity feed shows you changed your gamertag 2 days ago (DishierCamp7542 is now known as ResignedIce5676). so you have already used your free gamertag change. You would need to pay to change it to something else.
     
    Smwutches, Jan 20, 2017
    #4
  5. I have no recollection of this change. Why would i change my name from 1 pre-assigned name to the next? Doesn't make any sense.
     
    ResignedIce5676, Oct 31, 2018
    #5
  6. XBF Brad A Win User

    Why can't I change my gamertag?!

    Hi Santos,

    Since you were able to get it working. I will go ahead and lock this thread as it has been resolved.

    Brad
  7. FenixRevil Win User

    Why I can't change my gamertag??

    you can change the gamertag from any country, if you can't try to change regions, and if the problem continues then the ideal is to ask for help from xbox technical support
  8. JMoore5268 Win User

    Why can't I change my gamertag?

    "This gamertag isn't allowed. Try a different one."
  9. Foxy2k Win User

    Why I can't change my gamertag??

    Try the console to Reseting
  10. GMS1stLDYCannon Win User

    Why I can't change my gamertag??

    Hello, not sure what would be keeping you from changing your gamertag. Make sure your not on a childs account and make sure that the name you are trying to select is not prohibited.
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Why can't I change my GamerTag for Free?

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