Why can't I purchase games?

Discus and support Why can't I purchase games? in XBoX Games and Apps to solve the problem; Go to the game store, it tells me Left 4 Dead is available for my Xbox One. Go to buy it, and it tells me it's not available, that I have to buy it... Discussion in 'XBoX Games and Apps' started by SkullMan87, Aug 8, 2020.

  1. SkullMan87
    SkullMan87 Guest

    Why can't I purchase games?


    Go to the game store, it tells me Left 4 Dead is available for my Xbox One. Go to buy it, and it tells me it's not available, that I have to buy it from xbox.com.

    I go to xbox.com, and it tells me its unavailable and that I have to purchase it from xbox.com even though thats where [mod removed] I am.

    The full thing it says is "Buy on xbox.com or Xbox 360. You can't buy this on Xbox One". Are they seriously expecting people to buy a second, outdated system specifically to purchase a game, so I can then go to my newer console and finally play it??

    :)
     
    SkullMan87, Aug 8, 2020
    #1
    1 person likes this.
  2. SkullMan87 Win User

    Why can't I purchase games?

    *sigh* Yup...this brought me to the right place where I can buy it. I shouldn't have done the exact instructions it told me to do, I guess I should've figured Xbox wasn't going to make anything obvious, they never do.

    Thank you.
  3. DreadGrrl Win User

    Why can't I purchase games?

    What specific games, and from what store (Microsoft or Xbox, website or console)?
  4. SkullMan87 Win User

    Why can't I purchase games?

    Not a child account, I'm 33 lol. I've had this account since 360 Elite came out and buy stuff all the time, just got something about 2 weeks ago so they have my card on file.
  5. RoyalCeltic2018 Win User

    Why can't I purchase games?

    That's interesting. I would first contact xbox on the phone for this one. You should be able to change your location through your Microsoft account. All the best.
  6. Smwutches Win User

    Why can't I purchase games?

Thema:

Why can't I purchase games?

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