Why can't I request a refund for Gears 5?

Discus and support Why can't I request a refund for Gears 5? in XBoX Games and Apps to solve the problem; I bought it on September 5th, Installed it, played it for about 30 minutes, and then I realized it was available on Steam. After going through... Discussion in 'XBoX Games and Apps' started by Caepherus, Sep 9, 2019.

  1. Caepherus
    Caepherus Guest

    Why can't I request a refund for Gears 5?


    I bought it on September 5th, Installed it, played it for about 30 minutes, and then I realized it was available on Steam. After going through everything multiple times, I cannot find a way to request a refund, cancel the pre order, or anything of that nature.

    I should have checked on Steam before buying it. But I didn't think that returning the game would be the most frustrating part of its launch.

    Maybe it's because the game hasn't officially launched, but it should tell you that somewhere. And It doesn't. At least that I can see.

    :)
     
    Caepherus, Sep 9, 2019
    #1
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Why can't I request a refund for Gears 5?

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