Why can't my son use his free name change on Xbox one?

Discus and support Why can't my son use his free name change on Xbox one? in XBoX on Consoles to solve the problem; My son has been using Xbox since he was small first on 360 and now Xbox one and has never changed his username, and now he wants to use his one free... Discussion in 'XBoX on Consoles' started by sampson2002, May 14, 2019 at 9:43 AM.

  1. sampson2002
    sampson2002 Guest

    Why can't my son use his free name change on Xbox one?


    My son has been using Xbox since he was small first on 360 and now Xbox one and has never changed his username, and now he wants to use his one free name change and we are being told he has to pay £7.99! Can you explain this please and help me to sort
    it?

    :)
     
Thema:

Why can't my son use his free name change on Xbox one?

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