Why Did My Console Get Suspended?

Discus and support Why Did My Console Get Suspended? in XBoX on Consoles to solve the problem; I have a question for the Enforcement team. Why did my console get suspended? I don't remember doing anything wrong with my account or xbox. In the... Discussion in 'XBoX on Consoles' started by EcHo SiLeNtWoLf, Feb 14, 2019.

  1. Why Did My Console Get Suspended?


    I have a question for the Enforcement team. Why did my console get suspended? I don't remember doing anything wrong with my account or xbox. In the morning of the day before i got suspended i was playing realm royale the new free game on the store. But now
    i cant play it because i got suspended and i was wondering why i got suspended and if you can lift it?

    :)
     
    EcHo SiLeNtWoLf, Feb 14, 2019
    #1
  2. EcHo SiLeNtWoLf Win User

    Why Did My Console Get Suspended?

    Thx for the help but i might just trade my xbox for a new one... :)
  3. XBF Erick C Win User

    Why Did My Console Get Suspended?

    Hey there EcHo,

    Sorry to hear you are running into this enforcement action. Unfortunately the Enforcement Team does not review posts on the Forums so they will not be able to assist here.

    I would advise that you go over to the
    Enforcement Website
    for more information regarding your suspension and to submit a Case Review to get this looked over by them.

    I hope this helps.
  4. Spazpol Win User

    Why Did My Console Get Suspended?

    did you happen to buy a used console? If it is a used console there is also the possibility something may have happened with the console prior to your ownership.

    Console bans are usually non-negotiable and can't be appealed. As long as your profile purchased the game, you can just play the content on a new console. The issue would be if your profile was also suspended.
  5. pawncrackers Win User

    Why Did My Console Get Suspended?

    Hi there,

    Regrettably, In Enforcement situations, there is nothing we can do here in the forums, in regards to actions taken by the Enforcement team - we can only advise.

    Please check the Enforcements section of this page, and also, the email address associated with your Gamertag, for more information.

    http://enforcement.xbox.com/Home/HowTo


    You can appeal a temporary suspension, if it's for over 24 hours, by visiting this page:

    https://enforcement.xbox.com/en-GB/Home/HowTo#sub-topic0-6
    . If you have a permanent console ban, we can't guarantee an outcome. That kind of action stems from a serious breach of the Xbox Terms of Service.

    If your appeal is unsuccessful, we advise you to learn from your mistakes and ride out your suspension time. If there is no response/outcome from a console ban, there is not much advice we can offer.

    Hope this helps,

    L
  6. LegoNinja187 Win User

    Why Did My Console Get Suspended?

    Is it possible that the suspension was made due to the actions of another account on your Xbox?
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Why Did My Console Get Suspended?

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