Why do i meed a billing address

Discus and support Why do i meed a billing address in XBoX Sales and Promo to solve the problem; Ive got [Mod Removed] yet icant get this months free 360 game due to billing address. Issue. Can someone help 85c66a4e-413c-443f-9383-4aa3818f38a8 Discussion in 'XBoX Sales and Promo' started by VirgateSun98772, Mar 22, 2019.

  1. Why do i meed a billing address


    Ive got [Mod Removed] yet icant get this months free 360 game due to billing address. Issue. Can someone help

    :)
     
    VirgateSun98772, Mar 22, 2019
    #1
  2. Tormaz Win User

    Why do i meed a billing address

    Hello!

    It should require that you have a valid billing address and credit card or PayPal on file for Xbox One and Xbox 360 content to verify where your account is located, as not all games are available in all regions (including games with gold).
  3. XBF Diego M Win User

    Why do i meed a billing address

    Hi there,

    Thank you for coming to the forums, we'd be happy to help but we will need some more information about the issue to know what we can do to help.

    Getting anything from the Xbox Store requires you to have a billing account, which includes a billing address and a valid payment option, in case Microsoft needs to contact you about the transaction and that your transaction can complete without error. You
    can find this information in section 8 of
    Microsoft's Terms of Sale
    .

    Claiming anything from the Xbox Store that is a Free Games with Gold is still considered a transaction as your billing account is charge $0 so the terms of sale still applies to free games too. You will need to update your Address Book from account.microsoft.com
    under the "Payments & Billing" tab.

    If you are still having issues you will need to contact
    Xbox customer support
    and speak to a billing specialist.
  4. ngocphi Win User

    Hello About the Capcom sale I made a Very Huge Mistake

    You meed to call support and talk to billing

    They are the only ones that can review the case
  5. Genji Sojobo Win User

    New Account AMERICAN billing region not AUSTRALIAN, why?

    All I need is for some one to explain the logic of region locking the billing address of a new account made in Australia to America? Why can I not find any simple way of changing my billing address and why is the billing address region locked and unchangable.
  6. Gazmaster3D Win User

    Why the need for a billing address

    But what if you don't use a credit card for payment. Like I said if I redeem a points card when I go and buy something it then asks for a billing address. If I want to buy things from the US store with Xbox One games now being region free why should I need
    a US billing address. I have a UK billing address for card payments on my UK account so why does it need a US one?
Thema:

Why do i meed a billing address

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