Why does ark evolved genesis keep turning off my xbox

Discus and support Why does ark evolved genesis keep turning off my xbox in XBoX Games and Apps to solve the problem; Anyone else having a problem with just arks genesis not being able to play single player due to it loading then shutting my xbox off and saying its... Discussion in 'XBoX Games and Apps' started by scotthuntington, Mar 5, 2020.

  1. Why does ark evolved genesis keep turning off my xbox


    Anyone else having a problem with just arks genesis not being able to play single player due to it loading then shutting my xbox off and saying its overheating it definitely is not. Does not happen to any other game even gta

    :)
     
    scotthuntington, Mar 5, 2020
    #1
  2. scotthuntington Win User

    Why does ark evolved genesis keep turning off my xbox

    It's just a regular xbox one and I've cleaned it out with compressed air and the xbox is not blocked at all. So when I go to start a single player game in ark survival evolved the genesis dlc the game works all the way till I load in the. My xbox shuts
    off and says its overheating. I've tried the non genesis maps they all work for me all other games as well. I've had no luck reaching out to wild card
  3. XBF Steven R Win User

    Why does ark evolved genesis keep turning off my xbox

    Hey there scotthuntington,

    Thanks for reaching out to the Forums for advice on how to hopefully get this to stop happening when you're trying to play this game. I can totally understand how this could be pretty puzzling a problem to have present itself. I propose trying the steps
    posted on our troubleshooting support page entitled Troubleshoot game issues on Xbox One.

    When you get the chance, give that a shot and let us know if it positively affected the problem.

    Thanks for reading.
  4. scotthuntington Win User

    Why does ark evolved genesis keep turning off my xbox

    I've already done all that. Only ark genisis dlc map seems to do it all other games including the ark other maps work fine
  5. scotthuntington Win User

    Why does ark evolved genesis keep turning off my xbox

    Everything is clear and has been cleaned by me with compressed air. This specific dlc is the only thing doing it to my xbox all other games and even maps in ark work fine
  6. schnurren Win User

    Why does ark evolved genesis keep turning off my xbox

    Hello scotthuntington,

    What model of Xbox One do you have?

    And can you explain a bit more the scenario of your issue? How much time usually takes in to shutdown, if you do someting specific in game...
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Why does ark evolved genesis keep turning off my xbox

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