Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my...

Discus and support Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my... in XBoX Games and Apps to solve the problem; Like the title says, the Xbox app on Windows 10 keeps reinstalling my games, claiming that the "folder location was moved". This error has already... Discussion in 'XBoX Games and Apps' started by NatasHastings, Jul 15, 2022.

  1. Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my...


    Like the title says, the Xbox app on Windows 10 keeps reinstalling my games, claiming that the "folder location was moved". This error has already killed my 8TB HDD, and I can't find a working fix anywhere.

    Reinstalling the games is a problem enough, but my internet is fast enough, surely I can still play them here and there. Actually, no. Like I said in the title, I have the saves for the game, I copied them to the desktop just in case the reinstall deleted them (it didn't), but the game will not give me an opportunity to load these saves. This is the third time this has happened, and I'm not restarting the game again.

    This has happened to other games as well, and I'm about to just give up on gaming altogether.

    If anybody has some useful advice, I'd appreciate it, because I've scoured page after page in my search engine, and have yet to find a fix that works.

    :)
     
    NatasHastings, Jul 15, 2022
    #1
  2. NatasHastings Win User

    Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my existing saves after said reinstall?

    So, that didn't work. Still getting error 0x80070020 for literally no reason, and it's still reinstalling my games for no reason.
  3. NatasHastings Win User

    Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my existing saves after said reinstall?

    The location for installed content is my F drive (it's an 8 TB drive that replaced the one mentioned in the post). I have previously tried the fix you've mentioned, as well as reinstalling gaming services via Powershell, and the usual cache deletions and service restarts that come with these sort of software issues.

    Neither 8 TB drives are/were external, both are/were internal HDDs directly connected to my motherboard's SATA ports. They're both NTFS, and SMART reporting is clean on the current drive (I just bought it a week ago).
  4. JosefLBohorquez Win User

    Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my existing saves after said reinstall?

    Thanks for the update and for the extra information!

    May i know if you tried installing this game to the internal C: drive just to give it a shot?

    And, your windows 10 system and all apps are up to date?

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available (Install optional updates as well)

    Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.
  5. JosefLBohorquez Win User

    Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my existing saves after said reinstall?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Natashastings!

    May i know if your Xbox PC app is installed on your C: drive?
    Please first try this:

    Delete the Xbox app, then go to windows settings > system > storage > “if you’re on windows 11 scroll down a bit and select advance storage settings” finally select the C: drive as where new content is going to be installed.

    Reinstall the Xbox app. Select again the 8TB HDD as where new content is going to be installed and give it a new try

    By the way, please tell me briefly which troubleshooting steps you have done so far to fix this issue , and the external HDD is formatted as NTFS?

    I’ll be waiting for your reply, greetings from another Microsoft user!
  6. NatasHastings Win User

    Why does the Xbox app keep reinstalling my games, and why can't I get Rage 2 to read my existing saves after said reinstall?

    Just checked for updates in the MS Store and under Windows Update, everything is up to date.

    I did reinstall the Xbox app again, and am currently installing a game to my 2 TB drive D, just as a test.

    Unfortunately, the C drive doesn't have any space for games, as it's just a 100 GB M2 drive, so that isn't really an option unless I migrate my boot drive to a larger capacity drive.

    I'll update when the game finishes installing and I test it.
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