Why evo sale not give me me 4000 points i just bought 64 dollars of they games

Discus and support Why evo sale not give me me 4000 points i just bought 64 dollars of they games in XBoX Sales and Promo to solve the problem; We suppose to buy from 29 august to 5 august 50 dollars of fighting game to have 4000 microsoft reawrd points i got nothing and it load 1 % per ten... Discussion in 'XBoX Sales and Promo' started by tommydurning, Aug 3, 2019.

  1. tommydurning
    tommydurning Guest

    Why evo sale not give me me 4000 points i just bought 64 dollars of they games


    We suppose to buy from 29 august to 5 august 50 dollars of fighting game to have 4000 microsoft reawrd points i got nothing and it load 1 % per ten minute

    :)
     
    tommydurning, Aug 3, 2019
    #1
  2. XBF Steven R Win User

    Why evo sale not give me me 4000 points i just bought 64 dollars of they games

    Hey there tommydurning

    Thanks for reaching out to the Xbox forums for advice on how to hopefully get the Microsoft rewards points you're trying to redeem. through your account. Seeing as this has to do specifically with the rewards you were supposed to receive, I suggest going
    to
    Microsoft Rewards
    , scrolling to the bottom and then selecting the option to
    Contact Microsoft Rewards Suppor
    t and opening up a ticket with them

    When you get the chance, give those steps a shot and let us know how that helped.

    Much Thanks!
  3. Smwutches Win User

    Why evo sale not give me me 4000 points i just bought 64 dollars of they games

    If you go to the Rewards site, on the bottom of the screen there will be a link to contact their support.
  4. Smwutches Win User

    Why evo sale not give me me 4000 points i just bought 64 dollars of they games

    Keep in mind that it can take 72 hours to receive points from purchases.
  5. XBF Amber M Win User

    Why evo sale not give me me 4000 points i just bought 64 dollars of they games

    Hi
    tommydurning
    ,

    Thanks for the reply! In regards to making the purchase and not receiving the rewards, did you happen to go back to the rewards site after making the purchase to claim the 4000 points? Once you claim it there, the points should be added soon afterwards.

    If not, then you would need to do so; however, if you've already done so but didn't get the points, then you'll want to reach out to the Microsoft Rewards team by opening up a ticket as our Ambassador and my fellow XBF member have advised.

    Microsoft Rewards support request

    Hope this helps a bit more! Let us know if you have any further questions.
  6. tommydurning Win User

    Why evo sale not give me me 4000 points i just bought 64 dollars of they games

    Look i get this screen

    Passer directement au contenu principal


    [​IMG]
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Why evo sale not give me me 4000 points i just bought 64 dollars of they games

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