Why is customer support so bad? Guy lagged me out a match yesterday for a win and my report...

Discus and support Why is customer support so bad? Guy lagged me out a match yesterday for a win and my report... in XBoX Games and Apps to solve the problem; UFC 4 has quite a few cheaters and only reports that get any action are message reports. This is absolute garbage. So we're supposed to be fine with... Discussion in 'XBoX Games and Apps' started by Black2419, Sep 18, 2022.

  1. Black2419
    Black2419 Guest

    Why is customer support so bad? Guy lagged me out a match yesterday for a win and my report...


    UFC 4 has quite a few cheaters and only reports that get any action are message reports. This is absolute garbage. So we're supposed to be fine with cheaters?

    I even recorded the clip of getting lagged out. Customer support was way better during the 360 days.

    :)
     
    Black2419, Sep 18, 2022
    #1
  2. KindGryphon Win User

    Why is customer support so bad? Guy lagged me out a match yesterday for a win and my report goes unnoticed. Support used to be so much better. Its a joke now

    UFC 4 has quite a few cheaters and only reports that get any action are message reports. This is absolute garbage. So we're supposed to be fine with cheaters?

    I even recorded the clip of getting lagged out. Customer support was way better during the 360 days.
    You typically will not be told when enforcement action is taken. Sometimes you MIGHT get a message saying something like "thank you for your report" but in my experience that almost never happens.

    Message reports typically have action taken quicker due to the profanity filter, etc. A report for something like yours would definitely take longer though.

    You got to remember there are millions of people on Xbox and they probably get 1000's of reports per day from people. Not all of them are going to be acted on very quickly.
  3. Ronaldo 7 Bass Win User

    New reputation system

    This System is absolutely a joke ...

    Yesterday I play fifa pro club..

    this guy sent me a message

    image.noelshack.com/.../1407942041-photos2-133.jpg

    yes just because we did win... Nice community --"

    is a minute later I get a méssage of xbox live

    image.noelshack.com/.../1407942174-photos2-134.jpg

    WTF ... because a win a match in club pro .... this xbox live system this is crap !!!

    My réputation is need works ? why because a win ? ok

    so people do not report you , YOU MUST LOSE ????

    because if we win , the player who loses will rage is report ..... Okey

    -R7B
  4. GHG Relentless Win User

    Unplayable

    The lag is truly a game breaker... I often won't even see the guy that kills me, but on Kill Cam he's clearly seen... almost impossible to win gunfights in some matches...
  5. hollowedreality Win User

    battlefield 3 lag

    i played cod yesterday and got that same lag in multiplayer when i never got it even playing in custom match with just bots a week ago it never lagged
  6. LTD MealyFern3 Win User

    List of cheaters, lag switchers

    the system works best when you let the players report and ( why not name and shame) so i can avoid that player. just saying i get on a match get droped shot jump shot laged and then some guy takes a clip of my rounds ( not a jugerknot) and knifes me come
    on put the names out there so we can avoid them give them their own lobby so they can lag and have unlimited amo to themselves i play fare i excpect the same.
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Why is customer support so bad? Guy lagged me out a match yesterday for a win and my report...

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