Why is Design Labs engrave feature text box broken since 2017?

Discus and support Why is Design Labs engrave feature text box broken since 2017? in XBoX Sales and Promo to solve the problem; Design Labs controller option “engrave” features engrave text box broken since 2017!! i can’t even add a single digit, any digit into that text box... Discussion in 'XBoX Sales and Promo' started by james.btex, Dec 2, 2019.

  1. james.btex
    james.btex Guest

    Why is Design Labs engrave feature text box broken since 2017?


    Design Labs controller option “engrave” features engrave text

    box broken since 2017!!

    i can’t even add a single digit, any digit into that text box and it will error with “unexpected error, try again”.

    With this error, it makes it impossible to order a

    design labs controller if you want it laser engraved!!

    :)
     
    james.btex, Dec 2, 2019
    #1
  2. {Parity} Win User

    Why is Design Labs engrave feature text box broken since 2017?

    It is against forum guidelines to open multiple threads for the same issue. Here is the

    LINK
    to your other thread.
  3. james.btex Win User

    Why is Design Labs engrave feature text box broken since 2017?

    Windows 7 PRO from Internet Explorer, fails the sameway.

    HOWEVER WINDOWS 7 PRO USING CHROME, WORKS!!!!
  4. james.btex Win User

    Why is Design Labs engrave feature text box broken since 2017?

    NO THAT IS NOT MY PROBLEM BRO....

    It does the exact same thing from a Windows 7 Pro tower PC!!!

    Can't even type one digit and it fails the exact same way.

    Unexpected error has happened. Please try again.

    What is interesting is that if you click on "use my gamer tag" it works so that even goes against what Microsoft store support personal told me, that the feature has been totally disabled.

    But try to change anything with the keyboard and it fails again.

    Obviously Microsoft doesn't care about fixing it or that they are loosing sales because of it.

    I problem this simple would have been fixed long ago if they cared and had any website support at all!!

    James
  5. XBA_Hype Win User

    Why is Design Labs engrave feature text box broken since 2017?

    its possible its a browser issue. try using a different browser.
  6. james.btex Win User

    Why is Design Labs engrave feature text box broken since 2017?

    Thanks for the suggestion. I just tried Google Chrome and it failed the same way “Unexpected Error has happened. Please try again”.

    So i will start over, enter my configuration and it still fails using both Safari and Google Chrome.

    I’m trying this using an IPhone Plus. Tomorrow i will try it with my PC.

    Regards,

    James
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Why is Design Labs engrave feature text box broken since 2017?

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