Why is Microsoft so bad in communicating with the Xbox community?

Discus and support Why is Microsoft so bad in communicating with the Xbox community? in XboX Insiders to solve the problem; There are many things I started to like about Xbox. But what drives me nuts is how bad Microsoft is in communicating with the community. Examples:... Discussion in 'XboX Insiders' started by /u/eragonsmind, Sep 14, 2021 at 7:32 PM.

  1. Why is Microsoft so bad in communicating with the Xbox community?


    There are many things I started to like about Xbox. But what drives me nuts is how bad Microsoft is in communicating with the community.

    Examples:


    • Do they know about the fact that Xcloud is significantly worse on iOS devices than on Android devices? Do they work on it?


    • Will we see something like a resolution boost from Microsoft, not just AMD Fidelity FX Super resolution? They advertised Machine Learning capabilities of the system after all.


    • When will we see cheaper storage expansions?


    • There are bugs in the Xbox Gamepass app. For example, you get wrong or insufficient feedback about the installation status of your games. I notified them half a year ago. Others did so, too. It is not getting fixed.


    • Many gamers would like to see Age of Empire IV on Xbox Series consoles as well. They are just ignoring that.

    It is just a couple of things that came to my mind directly.

    Google Stadia has a moderated reddit channel that actively communicates with the community. I don't see this with Microsoft.

    In principle, you can provide feedback in their app, which appears to be nice. But absolutely nothing comes out from it. It is just like throwing your voice into a trash can.

    submitted by /u/eragonsmind
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    /u/eragonsmind, Sep 14, 2021 at 7:32 PM
    #1
  2. SA1NT 0F LI3S Win User

    WHY IS THE COMMUNICATION BAN SYSTEM SO BAD!

    Don’t engage with someone like that. Just mute them, then report and if you want to take an extra step, go ahead and block them so you’re less likely to play with them in the future.
  3. DoeeKat Win User

    WHY IS THE COMMUNICATION BAN SYSTEM SO BAD!

    I got a 24 hour ban for calling some guy a [Mod Removed - Inappropriate] after he sent multiple sexist messages to me after dying to me in a video game.

    So MICROSOFT, its okay for a man to tell me to "get back where I'm useful...kitchen," but its not ok for me to stand up for myself?

    That's mind-blowing.

    And as a streamer, you're sending a stellar message to all the other female gamers out there who aspire to do more in this field AND have to deal with this kind of behavior on a daily basis.
  4. MindedThunder81 Win User

    WHY IS THE COMMUNICATION BAN SYSTEM SO BAD!

    I'm not an expert on the inner workings of the policy enforcement team, but as far as I know there is no "swear detecting bot" that automatically bans people. All reports are looked over by members of the policy enforcement team and they do take context
    into consideration when reviewing reports and they issue punishment as needed.

    I don't want to sound harsh or accusatory, but you did violate code of conduct and you seem to understand that you did. There's nothing we on the forums can do about this since the Policy Enforcement Team doesn't even use the forums.

    The best course of action in the future would be to block people that are trying to get you to blow your cap. There's literally nothing to gain by reacting to them and trying to act tougher than them or anything like that, so just ignore them next time,
    and if need be, report them.

    Most trolls do so only for attention, so you giving them that attention (and fuel for them to report you) is exactly what they wanted and it's exactly what they got. I would advise against giving them that satisfaction and you may be able to avoid any more
    comms bans later down the road.

    Best of luck in dealing with trolls in the future, but just remember to try and keep a cool head and just block them.
  5. DoeeKat Win User

    WHY IS THE COMMUNICATION BAN SYSTEM SO BAD!

    Wouldn't I get an email saying it is being looked into though?

    And yes the only thing I didn't do was Ignore.

    Another question:

    Is there a way to block ALL messages? Because this isn't

    the first time I've been messaged with misogynistic remarks.

    I'd like to just cut out all the nonsense altogether.
  6. Warriors 25 Win User

    WHY IS THE COMMUNICATION BAN SYSTEM SO BAD!

    Man I feel you I literally just got the same thing. It's funny how xbox won't ban blatant cheaters but you say one word and it's game over. They can insult your family, insult you, your pets but man you say one curse word and you are done for a week. I've
    been with xbox 10 years and they've banned me for literally sending a message full of emojis but didn't ban someone for shooting me from under the map in PUBG. It is a broken system I 100% agree with you.
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Why is Microsoft so bad in communicating with the Xbox community?

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