Why is my brand new Xbox One S not playing compatible 360 games?

Discus and support Why is my brand new Xbox One S not playing compatible 360 games? in XBoX Games and Apps to solve the problem; So I had bought a brand new Xbox One S, and I went to play my 360 copy of "Left 4 Dead 2". The screen popped up saying "Sorry, this game isn't... Discussion in 'XBoX Games and Apps' started by WowBowow, Sep 16, 2020.

  1. WowBowow
    WowBowow Guest

    Why is my brand new Xbox One S not playing compatible 360 games?


    So I had bought a brand new Xbox One S, and I went to play my 360 copy of "Left 4 Dead 2". The screen popped up saying "Sorry, this game isn't compatible. Choose something else, or try the disc on a different model of Xbox console." So I looked at the compatibility
    list, and both Left 4 Dead 1&2 is on there. I tried every Xbox 360 game I had that was also on the list and none of them work.

    :)
     
    WowBowow, Sep 16, 2020
    #1
  2. XBF Steven R Win User

    Why is my brand new Xbox One S not playing compatible 360 games?

    Hey there WowBowow,

    Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. I suggest trying a

    soft factory reset
    of the console keeping your games & apps.

    When you get the chance, give that a shot and let us know if that helped.

    Thanks for reading!
  3. Dan and MissSprague Win User

    Xbox one not reading g 360 disc

    Yes they are compatible it black ops and black ops 2 both brand new disc and work in a 360 just fine my xbox one reads and plays all xbox one disc and blu Ray's and 4k movies but will not read or play dvd movies or 360 backward compatible games I've done
    system updates online and offline updates I've soft reset and hard reset and I've factory reset also and have no luck dont understand why it can read all disc except dvd and 360
  4. gafortiby Win User

    Repair services no longer offered???

    I have the same "Repair services no longer offered" message on my brand new xbox 360 S. anyone know why I am getting this message??
  5. ChiefJoboo Win User

    Xbox backwards compatibility

    To play original Xbox games on your Xbox 360 you will need a Microsoft brand hard drive. No other brand of hard drive will allow you to play backwards compatible games on Xbox 360. The Microsoft brand hard drive has the files needed to emulate the original
    xbox to play those backwards compatible games - you can't get this on any other brand of hard drive.

    The help page I'm looking for seems to be deleted but I have found this one:
    https://support.xbox.com/games/backward-compatibility/play-original-xbox-games-on-xbox-360
  6. IdMudus Win User

    Backward compatibility region locked?

    Hi guys,

    Yup, I agree with that, it is definitely a region availability,

    But since Xbox One have not a region locking, why the Xbox 360 backward compatible games still have this?

    And if I had that game on Xbox 360, but last year was not backward compatible with my One S so I cannot play it on One S, this not mean that the game is available in my region too?

    It was available to buy for Xbox 360, why should be not available for Xbox One S too?

    This is kind of frustrating.

    Anyway, I really appreciate your answers, and I hope that someone on Microsoft will think about my concern. I'm pretty sure that I'm not the only one that have the same issue.

    Thank again.
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Why is my brand new Xbox One S not playing compatible 360 games?

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