Why is my order pending?

Discus and support Why is my order pending? in XBoX Sales and Promo to solve the problem; I order 20 1 dollar Xbox gift cards and my order is pending. It has never happened before. What should I do? 1e0b34e9-54b3-42fb-88a5-31ce2139ee8d Discussion in 'XBoX Sales and Promo' started by Amy Ollo, Feb 18, 2019.

  1. Amy Ollo
    Amy Ollo Guest

    Why is my order pending?


    I order 20 1 dollar Xbox gift cards and my order is pending. It has never happened before. What should I do?

    :)
     
    Amy Ollo, Feb 18, 2019
    #1
  2. ngocphi Win User

    Why is my order pending?

    Well there is no 1dollar gift cards

    The minimum is 5 even at ebgames do you mean 10 or 100 dollar cards ?

    Also.doimg 20 of the same transactions woth the same retailer would trigger your card fraud protection so if you did do 1 dollar transactions you would need to.csll your card provider to clesr the lock before ms can proccess your order
  3. Murphs-A47006C9-2185 Win User

    Why my order was cancelling

    This forum only deals with the Xbox Live Rewards Program. If you ordered something through microsoftstore.com or elsewhere you will need to contact them.

    If your question is in regards to the program, you may want to elaborate on what your issue is.
  4. XBLRewards8 Win User

    Why my order was cancelling

    Hello moiooiikjj87777,

    This forum is for the Xbox Live Rewards program. We do not handle orders. You would have to contact Xbox Support for any assistance with an order being canceled.
  5. XBF Amber M Win User

    Why is my order pending?

    Hi Amy,

    Thanks for reaching out to us in the forums with this question. Sadly, we do not have the tools available to look into the pending orders. If it has already been over 24 hours since your order, then it would be best for you to request a call back from Xbox
    Support so that they can investigate what may have occurred.

    When you go to Contact Usto request a callback, follow these steps:



    • Step 1 ----Select Xbox One
    • Step 2 ----Select See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support

    Once they call, explain the issue and they will be able to help you.



    I hope this information helps.
  6. choppyseize Win User

    Why is my order pending?

    You have to wait, Your card has to finish being authorized. There is nothing else you can do.
Thema:

Why is my order pending?

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