Why is the XBOX ONE X an unrepairable console, what can I do?

Discus and support Why is the XBOX ONE X an unrepairable console, what can I do? in XBoX on Consoles to solve the problem; My son's Xbox X gives a black screen. After a visit to Microsoft Store the assistant did some checks and said that he can't get the repair mode on... Discussion in 'XBoX on Consoles' started by AniaS, Oct 23, 2019.

  1. AniaS
    AniaS Guest

    Why is the XBOX ONE X an unrepairable console, what can I do?


    My son's Xbox X gives a black screen. After a visit to Microsoft Store the assistant did some checks and said that he can't get the repair mode on which indicates a problem which cant be repaired.

    I wish someone told me that before I paid £500, that if this happens and it happens after your warranty ran out you need to pay £237 to get it replace. I would at least buy extra insurance/extend the warranty
    but I NEXER expected something which costs so much money a) to break so easily b) not to be repairable Why is the XBOX ONE X an unrepairable console, what can I do? :((((

    I am so disappointed that I prefer to spend the money somewhere else.

    However before I do so is there any hope for us? If I find a shop which repairs game consoles is there any chance someone will fix it?

    Please tell me there is any hope as I am really devasted Why is the XBOX ONE X an unrepairable console, what can I do? :((((

    :)
     
    AniaS, Oct 23, 2019
    #1
  2. Ironwilled Win User

    Why is the XBOX ONE X an unrepairable console, what can I do?

    Eh before you go and spend more money on a repair job, I would wait for Project Scarlett and grab a cheap replacement Xbox One in the meantime.
  3. AniaS Win User

    Why is the XBOX ONE X an unrepairable console, what can I do?

    It was MS Store in London, not any repair centre.

    I only went there as I thought they will take it to repair (even if I have to pay) but they didn't offer that at all as apparently the problem is not fixable.

    "Fyi the warranty for an xbox one x is 2 years in eu" - Could you please tell me how do I go with the 2 years EU guarantee? I bought the xbox from Argos.

    "There is only one way to get it repaired and its only thru the website" - I've tried that now and I only got an option to pay £237 if the console if not repairable.
  4. CryingHero Win User

    Why is the XBOX ONE X an unrepairable console, what can I do?

  5. NeoDan123 Win User

    Why is the XBOX ONE X an unrepairable console, what can I do?

    The warranty will depend on the local consumer laws of the country it was purchased.
  6. Flymonkey102 Win User

    Why is the XBOX ONE X an unrepairable console, what can I do?

    That's not true for electronics purchased within the EU.
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Why is the XBOX ONE X an unrepairable console, what can I do?

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