Why the hell did they decline my refund

Discus and support Why the hell did they decline my refund in XBoX Games and Apps to solve the problem; [img] they have literally declined my refund after telling me and everyone else that they will offer FULL refunds on cyberpunk 2077, and I know it... Discussion in 'XBoX Games and Apps' started by Steven Lorenzano, Dec 21, 2020.

  1. Why the hell did they decline my refund



    Why the hell did they decline my refund [​IMG]



    they have literally declined my refund after telling me and everyone else that they will offer FULL refunds on cyberpunk 2077, and I know it says ive made a refund request this year already and ive gone pass the “limit” but i have never made a request this
    year and if i have i never got my money back. Does anyone know why theyre making false promises?

    :)
     
    Steven Lorenzano, Dec 21, 2020
    #1
  2. AustinMacKenzie Win User

    Refund

    Thanks for the quick reply. I went under achievements and stats says 0% and no stats to show. I did request a refund but was declined but I would like to know why.
  3. darcycgaming Win User

    $150 worth of game DLC taken from my game account without my permission

    i did request a refund and it was declined because i “have used up all my refunds for the year” when this is my first ever refund. it wasn’t a bank transfer it was $150 worth of xbox money
  4. Lady Nataleigh Win User

    Refund

    You should've received an email on why your refund was declined. The people who manage refunds don't check the forums.
  5. Smwutches Win User

    Refund refused

    Please refrain from creating duplicate threads. As stated in your original thread, the email you received declining the refund should have that information. You can also reply to the email to contact the refund specialists,
    but we would not have that information here. You can also try resubmitting a refund request. We would not have information on why it was declined here on the forums.
  6. Scarecrowyo Win User

    "You need to buy this game" message after already buying.

    No i did not buy the ultimate bundle, i bought the regular 59.99 version and it tells me my payment was declined on xbox after it has pulled the money from my account and hasnt refunded me.
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Why the hell did they decline my refund

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