Why wasn't my Rewards Points transferred on time?

Discus and support Why wasn't my Rewards Points transferred on time? in XBoX Rewards to solve the problem; I have over 15,000 rewards points that I made a request to transfer over by the 15th I needed those points to cover my Game Pass subscription and now... Discussion in 'XBoX Rewards' started by GamerGeeksTodd, May 20, 2018.

  1. Why wasn't my Rewards Points transferred on time?


    I have over 15,000 rewards points that I made a request to transfer over by the 15th I needed those points to cover my Game Pass subscription and now that they weren't transferred over I have a past due on my account. Can we please get them transferred so
    I can get that taken care of? Thanks.

    :)
     
    GamerGeeksTodd, May 20, 2018
    #1
  2. Xbox rewards to Microsoft rewards

    I had some Xbox reward points in my rewards account (not loads admittedly) and signed up for Microsoft rewards prior to the switch over I read on the rewards website all points will be transferred from Xbox to microsoft rewards by the end of June but I
    still don't have them in my account, any ideas as to why not?
     
    TheWifesGoneOut, May 20, 2018
    #2
  3. PHATDADDY DF
    PHATDADDY DF Guest
    Xbox Live Rewards points not transfered

    My Xbox Live Rewards points were not transferred on the 30th of March like they were supposed to, I was wondering why that’d be, I have 20k points hoping to get them into currency
     
    PHATDADDY DF, May 20, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Why wasn't my Rewards Points transferred on time?

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending (you can only request a deposit when you have between 1,000 and 5,000). If you get to 5,000 between the 1st and 15th, they are deposited at the end of
    the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, May 20, 2018
    #4
  5. My credits were received on the 11th, which is BEFORE the 15th.
     
    GamerGeeksTodd, May 23, 2018
    #5
  6. Smwutches
    Smwutches Guest
    So they would be scheduled for deposit at the end of the month since you got them after the 1st.

    There was also no deposit scheduled for the 15th. The first deposit for this month was scheduled for the 9th.
     
    Smwutches, May 23, 2018
    #6
  7. twaig1690
    twaig1690 Guest
    That scheduled for the 9th did not work I had 250 points when I click we on early deposit but still not deposit now I have to wait until 31st for the points part of me is glad rewards are going it's been down since you started wiping out VIP ranks, now it
    gets replaced with rubbish ms rewards which most rewards are not for xbox gamers
     
    twaig1690, May 27, 2018
    #7
  8. Matty Bizzel
    Matty Bizzel Guest

    Why wasn't my Rewards Points transferred on time?

    It’s so absurd to me that we aren’t getting points deposited immediately. Does Microsoft have to wait for postage and 4-6 weeks for shipping and handling to deliver the points in person?! I have a hard time believing a company with the resources like Microsoft
    have such a clunky system in place.
     
    Matty Bizzel, Nov 3, 2018
    #8
  9. twaig1690 Win User

    Why wasn't my Rewards Points transferred on time?

    So they would be scheduled for deposit at the end of the month since you got them after the 1st.

    There was also no deposit scheduled for the 15th. The first deposit for this month was scheduled for the 9th.
    That scheduled for the 9th did not work I had 250 points when I click we on early deposit but still not deposit now I have to wait until 31st for the points part of me is glad rewards are going it's been down since you started wiping out VIP ranks, now it
    gets replaced with rubbish ms rewards which most rewards are not for xbox gamers
  10. Smwutches Win User

    Why wasn't my Rewards Points transferred on time?

    So they would be scheduled for deposit at the end of the month since you got them after the 1st.

    There was also no deposit scheduled for the 15th. The first deposit for this month was scheduled for the 9th.
  11. Matty Bizzel Win User

    Why wasn't my Rewards Points transferred on time?

    It’s so absurd to me that we aren’t getting points deposited immediately. Does Microsoft have to wait for postage and 4-6 weeks for shipping and handling to deliver the points in person?! I have a hard time believing a company with the resources like Microsoft
    have such a clunky system in place.
  12. Smwutches Win User

    Why wasn't my Rewards Points transferred on time?

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending (you can only request a deposit when you have between 1,000 and 5,000). If you get to 5,000 between the 1st and 15th, they are deposited at the end of
    the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  13. GamerGeeksTodd Win User

    Why wasn't my Rewards Points transferred on time?

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending (you can only request a deposit when you have between 1,000 and 5,000). If you get to 5,000 between the 1st and 15th, they are deposited at the end of
    the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
    My credits were received on the 11th, which is BEFORE the 15th.
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Why wasn't my Rewards Points transferred on time?

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