Why when i search for game it does not come up?

Discus and support Why when i search for game it does not come up? in XBoX Sales and Promo to solve the problem; Hi, when I search for games, they do not come up. Also, some I find through gamepass, but when I click, it says to refresh page and it never comes up.... Discussion in 'XBoX Sales and Promo' started by LiveLucasYT, Jan 5, 2019.

  1. LiveLucasYT
    LiveLucasYT Guest

    Why when i search for game it does not come up?


    Hi, when I search for games, they do not come up. Also, some I find through gamepass, but when I click, it says to refresh page and it never comes up. Please answer. Also, games I have say they need updates that I cannot get. Multiplayer fine.

    :)
     
    LiveLucasYT, Jan 5, 2019
    #1
  2. LiveLucasYT Win User

    Why when i search for game it does not come up?

    When i go to game it installed then i go to updates and there are none
  3. XBF Leslie D Win User

    Why when i search for game it does not come up?

    Hi there,

    Thanks for getting back to us. Now since it's still persisting I would suggest the followingto test out the Multiplayer network connection first.

    • Settings
    • Network
    • Network settings
    • Test multiplayer Connection.



    Do you receive any error message? If so follow the troubleshooting steps on our article
    'I get an error message when I run the 'Test multiplayer connection' on
    Xbox One"



    Let us know how it goes
  4. LiveLucasYT Win User

    Why when i search for game it does not come up?

    Did not work Erick. Also, in memberships, it says that I need to connect to xbox live.
  5. XBF Erick C Win User

    Why when i search for game it does not come up?

    Hey there LiveLucas,

    Sorry to hear you are running into these problems with your searches. On your side go ahead and

    Physically Power Cycle your Xbox One
    , once you have done this give it another try.

    Please let us know of any changes.
  6. LiveLucasYT Win User

    Why when i search for game it does not come up?

    Multiplayer connection is fine, but other things do not work still.

    Everything works but my month of gold and gamepass got deleted in this. What do I do to get it back?
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Why when i search for game it does not come up?

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