Windows 10 Solitaire subsciption.

Discus and support Windows 10 Solitaire subsciption. in XBoX on Windows to solve the problem; I have a solitaire subscription on my desk top. Now they want to charge me an additional cost to use it on my lap top when I travel. This doesn't seem... Discussion in 'XBoX on Windows' started by LA Phil, Aug 13, 2019 at 8:54 AM.

  1. LA Phil
    LA Phil Guest

    Windows 10 Solitaire subsciption.


    I have a solitaire subscription on my desk top. Now they want to charge me an additional cost to use it on my lap top when I travel. This doesn't seem right. I thought the subscription was for any computer I was using by logging into my account. Thanks

    ***Moved from Windows 10/Microsoft Store***

    :)
     
  2. AlphaHannibal Win User

    Windows 10 Solitaire subsciption.

    Are you signed in on the laptop with the same email? The purchase of the subscription should carry over, if so. I would suggest Customer Care Number 800-469-9269
    and see if they can take a look at that subscription.
  3. XBF Amber M Win User

    Windows 10 Solitaire subsciption.

    Hi
    LA Phil
    ,

    Thanks for reaching out to us in the forums with this question. Regarding the subscription to MS Solitaire Collection premium, so long as you're logging in with the same profile that you used when you bought the subscription, it should recognize it.
    You may wish to try logging out, then back into the profile to see if that will refresh the information. I also recommend our Microsoft
    Solitaire Collection FAQ
    for reference if you're having any other issues related to the game.

    Should you continue to have issues with the subscription, then I would further recommend that you
    request a call back from Xbox Support to have them double check the account. Sadly, the number listed previously will only take you to a recorded message directing you to the
    website to request that call back.

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    If you do not see the selection that you wish to use for contact, then switch topics until it becomes available.



    Hope this helps out!
  4. DrifterX22 Win User

    Can I play MS Solitiare Collection on another computer and receive 'credit' for my scores?

    Saving Microsoft Solitaire Collection progress between Windows 10 and earlier versions

    With the Windows 10 version of Microsoft Solitaire Collection, your progress is automatically saved to the cloud. This means you can sign in on any Windows 10 device and pick up right where you left off. The cloud even saves your progress on challenges and
    achievements.

    If you're also using a Windows 8 or 8.1 device, your progress is automatically saved to the cloud as well, and you can keep earning achievements and completing challenges between other Windows 8, 8.1, and Windows 10 devices.

    Note Any achievements and challenges that you complete on your Windows 10 device will not be available on your Windows 8 or 8.1 devices. The Windows 10 version of Microsoft Solitaire Collection contains new features and challenges that aren't
    available in previous versions of the game.

    For example, if you play Microsoft Solitaire Collection on your Windows 8.1 device at work and complete all the daily challenges, you’ll find that these challenges are incomplete when you open Microsoft Solitaire Collection on your Windows 10 device at home.
    The next day, when you return to your Windows 8.1 device, the challenges from the previous day will show as completed.
  5. DanHolder Win User

    Windows 8.1 XBox Live not Synching with Windows 10 XBox Live

  6. Stevete Win User

    Reset All Game Statistics

    I want to zero game statistics to zero for Microsoft solitaire in Windows 10. Please .......
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Windows 10 Solitaire subsciption.

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