Windows Mixed Reality issue with "XBOX Identity Provider"

Discus and support Windows Mixed Reality issue with "XBOX Identity Provider" in XBoX Games and Apps to solve the problem; Hello, I've bought a VR game from MS Store - "TITAN SLAYER". Whenever I'm trying to start it, it opens Mixed Reality Portal (like any other game) but... Discussion in 'XBoX Games and Apps' started by XOR1982, Feb 9, 2019.

  1. XOR1982
    XOR1982 Guest

    Windows Mixed Reality issue with "XBOX Identity Provider"


    Hello,

    I've bought a VR game from MS Store - "TITAN SLAYER". Whenever I'm trying to start it, it opens Mixed Reality Portal (like any other game) but after a while crushes with error:

    We couldn't sign you in

    We can't sign you in right now. Try again later....

    0x87DD002A

    I see the game in my XBOX live library.

    Why in case of this game it crushes? For the time being it's the first game I've bought on mS Store since I've got WMR. All rest free demos and games from MS Store run with no issues.

    BTW

    How to add game shortcut into Mixed Reality Home?

    :)
     
    XOR1982, Feb 9, 2019
    #1
  2. XBF Jasmine Z Win User

    Windows Mixed Reality issue with "XBOX Identity Provider"

    Hi XOR,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel
    free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  3. XOR1982 Win User

    Windows Mixed Reality issue with "XBOX Identity Provider"

    Hello

    Why should I contact the manufacturer as the error clearly indicates to Xbox Live issue? Windows Mixed Reality is supposed to be universal for MS Store games. It has nothing to do with the equipment as the other games work and there's no info on the game
    profile that it doesn't work with some particular manufacturer.

    Edit:

    It works now. It was Windows system Xbox Services settings.
  4. XBF George L Win User

    Windows Mixed Reality issue with "XBOX Identity Provider"

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with a game you purchased. What Headset and software are you using? Have you contacted the manufacturer/developer of the VR set and software you're using?
    I recommend you contact them and check if they have compatibility issues or if this is something they've seen before with their device. Let us know with a reply how it goes!
  5. Richard Hay (MVP) Win User

    VR games

    There are no AR/VR titles for Xbox at the moment. There are options if you have a Windows 10 PC and you can find out more about that at https://www.microsoft.com/en-us/windows/windows-mixed-reality

    Windows Mixed Reality is also compatible with Steam VR titles as well.

    Enjoy.
  6. XBF Brad A Win User

    Xbox Identity Provider issues

    Hi Karuto,

    Thanks for coming to the forums. Not sure why windows moved this t Xbox as this issue is a file issue. You can try the steps posted

    here
    . I was not able to find anything on our sites for the error unfortunately.

    Thanks,

    Brad
Thema:

Windows Mixed Reality issue with "XBOX Identity Provider"

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