Windows Mixed Reality issue with "XBOX Identity Provider"

Discus and support Windows Mixed Reality issue with "XBOX Identity Provider" in XBoX Games and Apps to solve the problem; Hello, I've bought a VR game from MS Store - "TITAN SLAYER". Whenever I'm trying to start it, it opens Mixed Reality Portal (like any other game) but... Discussion in 'XBoX Games and Apps' started by XOR1982, Feb 9, 2019.

  1. XOR1982
    XOR1982 Guest

    Windows Mixed Reality issue with "XBOX Identity Provider"


    Hello,

    I've bought a VR game from MS Store - "TITAN SLAYER". Whenever I'm trying to start it, it opens Mixed Reality Portal (like any other game) but after a while crushes with error:

    We couldn't sign you in

    We can't sign you in right now. Try again later....

    0x87DD002A

    I see the game in my XBOX live library.

    Why in case of this game it crushes? For the time being it's the first game I've bought on mS Store since I've got WMR. All rest free demos and games from MS Store run with no issues.

    BTW

    How to add game shortcut into Mixed Reality Home?

    :)
     
    XOR1982, Feb 9, 2019
    #1
  2. XOR1982 Win User

    Windows Mixed Reality issue with "XBOX Identity Provider"

    Hello

    Why should I contact the manufacturer as the error clearly indicates to Xbox Live issue? Windows Mixed Reality is supposed to be universal for MS Store games. It has nothing to do with the equipment as the other games work and there's no info on the game
    profile that it doesn't work with some particular manufacturer.

    Edit:

    It works now. It was Windows system Xbox Services settings.
  3. XBF George L Win User

    Windows Mixed Reality issue with "XBOX Identity Provider"

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with a game you purchased. What Headset and software are you using? Have you contacted the manufacturer/developer of the VR set and software you're using?
    I recommend you contact them and check if they have compatibility issues or if this is something they've seen before with their device. Let us know with a reply how it goes!
  4. Richard Hay (MVP) Win User

    VR games

    There are no AR/VR titles for Xbox at the moment. There are options if you have a Windows 10 PC and you can find out more about that at https://www.microsoft.com/en-us/windows/windows-mixed-reality

    Windows Mixed Reality is also compatible with Steam VR titles as well.

    Enjoy.
  5. Lukinhapc2 Win User

    [Windows 10] Issue with Xbox Identity Provider App

    You could try to reset the cache from windows 10 store, here is a tutorial for that: https://goo.gl/LBsQ6K
  6. Mistress Sara Win User

    Xbox Mixed Reality

    Hi there,

    If you haven't done so yet, be sure to post the suggestion on the feedback site:
    http://feedback.xbox.com/ so the right people can see it.
Thema:

Windows Mixed Reality issue with "XBOX Identity Provider"

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