Wireless Controller and Headset keep disconnecting

Discus and support Wireless Controller and Headset keep disconnecting in XBoX on Consoles to solve the problem; So I have a generation 1 elite controller and a gen 1 turtle beach stealth 700 Headset. The past 5 months both keep disconnecting at random times and... Discussion in 'XBoX on Consoles' started by TylerEk, Nov 18, 2021.

  1. TylerEk
    TylerEk Guest

    Wireless Controller and Headset keep disconnecting


    So I have a generation 1 elite controller and a gen 1 turtle beach stealth 700 Headset. The past 5 months both keep disconnecting at random times and keep doing it for 30 mins to a hour then it stops and the cycle repeats. Last night I couldn’t get either to connect for more than 5 seconds. Both of them have the latest firmware and my Xbox is updated to the latest version. The controller and headset work fine on other Xbox’s. Is anyone else having the same issues or know of a fix besides switching to wired connections. Also I have restarted my controller, headset, and console in every way possible.

    :)
     
    TylerEk, Nov 18, 2021
    #1
  2. KALEEF Win User

    anyone help me my wireless headset is stuck on port 2 and wont sync to port 1

    Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

    Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

    Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
    quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.
  3. OCRyzen Win User

    Bluetooth Problems

    If it's on a seperate Quadrant, than yes, it will stay on.. But, if it is assigned to a specific controller quadrant, than it will turn off or lose sync with the controller..

    Plus, if you insert a wired headset to a controller, that has a assigned wireless headset, the wireless headset disconnects...
  4. Christopher Revoredo Win User

    Wireless Controller and Headset keep disconnecting

    Hi there Tyler welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest uninstalling the accessories app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

    https://www.techadvisor.com/how-to/windows/remo...

    NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.
  5. JayonPo Win User

    Wireless Headset and controller keep disconnecting

    I have the same problem and it's the same issue when i tried it with 3 different controllers.
  6. XBF Brad A Win User

    Wireless Headset and controller keep disconnecting

    Hello Jayon,





    As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





    Thanks,

    Brad
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Wireless Controller and Headset keep disconnecting

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