Wireless Xbox 360 Microphone MODEL 1380 for Windows 10

Discus and support Wireless Xbox 360 Microphone MODEL 1380 for Windows 10 in XBoX on Windows to solve the problem; Dear Microsoft and Xbox Department. Why don't you try to help private Windows Users? People are having issues with the wireless xbox360 microphone... Discussion in 'XBoX on Windows' started by Teomaru, Apr 16, 2019 at 8:24 AM.

  1. Teomaru
    Teomaru Guest

    Wireless Xbox 360 Microphone MODEL 1380 for Windows 10


    Dear Microsoft and Xbox Department.

    Why don't you try to help private Windows Users?

    People are having issues with the wireless xbox360 microphone for years.

    There is zero reaction coming from your support stuff.

    All owners of the original XBOX 360 WIRELESS MICROPHONE (Model 1380)

    are not able to get the mic running properly with your new Windows 10 system.

    (It is obvious that all of us are using the xbox360 wireless reciever for Windows)

    Do not forget, the device was running fine with all of your older OS expect windows 10 of course.

    Users are not able to manually install old drivers, the system keeps using standard AUDIO ENDDEVICE drivers

    for the microphone. Manual driver replacement refuse to install the old win7 driver which were recommended

    by your own support stuff 4 years ago.

    So my question again: In first place, why is a global company like you Microsoft people with 10 years of product

    experience in that microphone case having no idea about their own product?

    Second, why are you simply totally ignoring your private customers way for years.

    We know this product family is not for business of course. But are you seriously want to be market leader without the power to resolve such a small issue? And in case this issue is not so small as we think, why aren't you telling this fact to your people?

    Again I want to point out how incredibly unfortunate you treat your customers and that every tech enthusiast from these days and age agree calling this an evidence of incapacity. Again we know this is no business sector issue. And yes again precisely because
    this fact this should be just handled in one word by microsoft: EASY (Yes again, because of course there is more important stuff to do, so fix this like a professional)

    Sadly what I expect here (again):

    No one on microsofts side will take this case serious.

    No one of microsoft is going to take the effort to resolve this case and give a statement with clear words.

    In your company eyes this issue may be nothing big but again you show us your incompentence in private sector, same as you showed us with windows phone. Yes the devil is always in the stupiest details. So as more you think to
    ignore this as stronger your incompetence grows.

    So here for the last time I gather some facts about the xbox 360 wireless microphone with windows 10.

    • It is not working functional with actual windows 10 systems.
    • The OS recognize the mic as "XBOX_360_DEVICE_00:01" and keeps installing standard AUDIOENDDRIVERS for this devices.
    • When turning the mic off and on again, the win10 OS adds every time an additional entry to the Playback and Record Device list.
    • The win10 OS does not allow to manually overwrite the standard drivers, it does not even realize the old win7 driver for compability usage.
    May it be possible that the mics specs like 1 Bit 16 Bit 8000 or 16000 Hz is just to low for windows 10? But this sounds more like a bad joke.

    Please help us.

    We still like to use this good looking and wireless piece of technology with our actual systems. (Do not forget the evolution of Broadcasting, Streaming and Podcasting these days)

    Respectfully



    REMEMBER Your product has an original Microsoft Certification Label placed on it.

    :)
     
  2. Greg Carmack - MVP Win User

    Wireless Xbox 360 Microphone MODEL 1380 for Windows 10

    Hi Teo. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    Please post this in the Xbox forums, as you posted an Xbox issue in the Windows category and we are Windows experts here.

    I would explain your problem and ask for an Xbox Ambassador who are the MVP's of Xbox here:
    https://forums.xbox.com/en-US/home

    You can also contact Xbox Support here:

    https://support.xbox.com/en-US/contact-us

    If you want to complain to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. But Microsoft will not even see it here because this is a tech forums where we are mostly volunteers trying to help solve your
    problems.

    I will give you all possible Microphone fixes to try in sequence. Even if you've already tried one I'd do it in this order as one step may affect the next.

    Please run the Recording Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.

    Try these fixes next:

    https://win10faq.com/fix-microphone-settings/

    https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/

    http://maxedtech.com/fix-microphone-not-working-in-windows-10-1803/

    Some report that what worked is turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change Settings Currently Unavailable > uncheck the box for Fast Startup, Save Settings. Restart and
    then disable Hibernate file to clear it, restart PC again and enable Hibernate again: https://www.groovypost.com/howto/enable-hibernate-mode-windows-10/

    Right click the volume icon in System Tray at right end of task bar, open Recording Devices, see if the microphone is listed, set it as Default device.

    Type Microphone in Start Search, open Set up Microphone, scroll down to Microphone and choose Get started to set it up.

    Try rolling back the sound controller drivers in Device Manager reached by right clicking the Start Menu. Choose Sound controller device, then Driver tab, then Roll back if available.

    Update the Sound drivers from the PC's Support Downloads web page. While there make sure you also have the latest Chipset, Display, Network, USB and all other drivers, comparing with the version presently installed in Device Manager.

    If no newer driver then uninstall the ones presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

    When did this behavior begin? If you have an idea you might be able to System Restore back to a point before it began: http://home.bt.com/tech-gadgets/computing/how-to-fix-windows-10-problems-with-system-restore-11364008291943

    It's possible this was caused by a Windows Update so if nothing above works, go to Settings>Update & Security>Windows Update, check the Installed Updates list for Updates that might have been just installed, try uninstalling them using the Uninstall button
    present there. Then hide the Updates using the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

    If this was caused by Version 1809 update (which you can confirm at Settings > System > About) then you can roll back Version 1809 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

    Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki/windows_10-performance/windows-10-performance-and-install-integrity/75529fd4-fac7-4653-893a-dd8cd4b4db00

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most
    thoroughly.

    If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

    But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider doing the Clean Install in this link which compiles the best possible install that will stay that way as
    long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-reinstall-windows-10-upgradefactory-oem/1c426bdf-79b1-4d42-be93-17378d93e587

    There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-reinstall-windows-10-without-the-bloatware/

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.



    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
  3. WrathOf Fulgore Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hey ,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!
    Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).
  4. Mister Kellogg Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hey Wrathof Fulgore,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!

    Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).
    Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

    Xbox Wireless Adapter for Windows
    as well?

    Thank you!
  5. XBF Leonzo G Win User

    Xbox 360 wireless controller please the step for w8.1

    Hello Grondis,

    Thank you for bringing this issue to our attention. The Xbox 360 wireless controller requires a gaming receiver in order to connect to a computer. The article entitled

    Xbox 360 Wireless Gaming Receiver for Windows 10
    contains steps on how to set up the controller on a Windows 10, Windows 8 and Windows 7 computer. Be sure to let us know the results!
  6. WrathOf Fulgore Win User

    Having issues connecting Xbox One controller (elite) wirelessly to PC

    Hey ,

    Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

    Thank you!

    Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).

    Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

    Xbox Wireless Adapter for Windows
    as well?

    Thank you!
    Yes, I have done all these steps with the wireless adapter as well, save for swapping it out for another one, which I don't have.
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Wireless Xbox 360 Microphone MODEL 1380 for Windows 10

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