Wireless Xbox controller for Xbox One and PC suddenly won't connect via Bluetooth anymore.

Discus and support Wireless Xbox controller for Xbox One and PC suddenly won't connect via Bluetooth anymore. in XBoX Accessibility to solve the problem; Came home from work and turned my PC on to play a game and noticed my controller wasn't connecting. When I went to Bluetooth settings to check, it said... Discussion in 'XBoX Accessibility' started by TrevarWoods, Jun 13, 2019.

  1. TrevarWoods
    TrevarWoods Guest

    Wireless Xbox controller for Xbox One and PC suddenly won't connect via Bluetooth anymore.


    Came home from work and turned my PC on to play a game and noticed my controller wasn't connecting. When I went to Bluetooth settings to check, it said Bluetooth was off and didn't give me any options to turn it back on. Here are the steps I've already taken:

    -Checked device manager and the Bluetooth section was just completely absent.

    -Restarted my computer and the drivers reappeared, which I updated.

    -Installed the most recent Windows Update.

    -Removed the controller from paired devices.

    -Upon attempting to re-pair the controller, it simply shows up as "Input" and either times out or states "We didn't get any response from the device".

    -Plugged the controller in directly with a micro-USB and it functions normally. Accessories App says the device is up-to-date.

    -Tried to pair a different Xbox controller (same model) and also a Bluetooth speaker. Recognized as "Input" and "Bluetooth Headset" but still failed.

    -Rolled back Bluetooth Drivers. Same result as before.

    -Completely uninstalled Bluetooth drivers.

    -Manually downloaded and installed the latest Bluetooth drivers from my motherboard's website. ASUS ROG Strix Z270E Gaming. Same result as before.

    -Tried to pair device through Control Panel>Hardware and Sound>Devices and Printers>Add a Device. It always says it didn't work and to try again.

    -Ran the troubleshooter for Bluetooth and it couldn't find a problem.

    The batteries in all Bluetooth devices are 100% and the devices can successfully pair with things other than my PC. Everything was working fine the night before and I haven't made any changes since then, I just put my computer to sleep before bed and woke
    it back up after work today. It is hooked up to a UPS with a backup battery so it is well protected. No idea where to go from here.

    ***Moved from: Windows 10 / devices & drivers***

    :)
     
    TrevarWoods, Jun 13, 2019
    #1
Thema:

Wireless Xbox controller for Xbox One and PC suddenly won't connect via Bluetooth anymore.

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