Wordament App

Discus and support Wordament App in XBoX Games and Apps to solve the problem; I have been playing Wordament for about 8 months as a guest - no Microsoft account. For about 5 days now, it will not let me use as a guest - it kicks... Discussion in 'XBoX Games and Apps' started by JenMTV, Aug 9, 2019.

  1. JenMTV
    JenMTV Guest

    Wordament App


    I have been playing Wordament for about 8 months as a guest - no Microsoft account. For about 5 days now, it will not let me use as a guest - it kicks me out and shuts the app. I created a microsoft account and tried to log in. It says its loading
    content but then shuts me out again. What is wrong and How can I fix this without losing my progress?

    :)
     
    JenMTV, Aug 9, 2019
    #1
  2. NonSportsGirl Win User

    iphone games?

  3. XBF Steven R Win User

    Wordament App

    Hi JenMTV



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  4. JenMTV Win User

    Wordament App

    It started working again around 8/10. Must have been a bug in their system
  5. Ackis Win User

    Wordament App

    The daily challenges are bugged right now and it's kicking people out for some reason. There's been a few posts about this already - which device are you playing on?
  6. PalmettoBling Win User

    Wordament App

    I'm not sure there is a solution. Progress and saves have been tied to Microsoft/Xbox cloud saves, where local accounts were limited to the device and if you are unable to access the account that can be tricky. If you're on Android you MIGHT be able to
    access the phones file system via USB and try to back up the file, uninstall the app, copy the backup back and try again?

    Another option might be to create a Microsoft Account and see if it'll pull in that local file as your progress?

    I really wish I had a better answer, and you might have better luck if you try the links that @XBF Crystal P recommended. I also love Wordament, and can feel your pain. If you're able to get it sorted, I would recommend using a Microsoft Account in the
    future to avoid situations like this in the future.
Thema:

Wordament App

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