Wordament 'Cloud sync error' on Android

Discus and support Wordament 'Cloud sync error' on Android in XBoX on Mobile to solve the problem; I get the 'Cloud Sync Error' message everytime I open Wordament on my android mobile phone and log in to my account. This has been happening for many... Discussion in 'XBoX on Mobile' started by Steve_P_88, Apr 5, 2021.

  1. Steve_P_88
    Steve_P_88 Guest

    Wordament 'Cloud sync error' on Android


    I get the 'Cloud Sync Error' message everytime I open Wordament on my android mobile phone and log in to my account. This has been happening for many weeks now.

    If I log in to my wife's account on the same mobile phone there is no problem, no error message. So it would appear to be something wrong with my account.

    Can anyone advise please?

    :)
     
    Steve_P_88, Apr 5, 2021
    #1
  2. StuartATrueRed Win User

    Wordament not syncing from plan on another device

    IRB is correct with this. The Android/iOS versions do not sync with the PC version of Wordament.
  3. stv_w Win User

    Wordament for Android can't sync with the cloud

    I think this issue may have started with the upgrade to version 3.2.2060
  4. XBF Amber M Win User

    Wordament for Android can't sync with the cloud

    Hi hsb3852,

    Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're experiencing issues syncing your progress to the could from your Android device. This message can sometimes happen if you don't have a strong connection to your service,
    WiFi, in Airplane Mode or if you have a battery saving setting enabled on the phone. Double check those settings to ensure that you aren't limiting your ability to reach the cloud.

    If this is not the case, then you may benefit from taking a look at our Microsoft Ultimate Word Games FAQ as it has information pertaining to
    Wordament. Included as well is a link for the Microsoft Casual Games community and a link to their Facebook page, which is quite active. They may be able to further assist you if necessary.

    I hope that this information helps out!
  5. XBF Amber M Win User

    Wordament for Android can't sync with the cloud

    Hey there,

    We will be locking this older thread due to it being revived by a new post. If the issue is
    on going, we recommend creating a new thread
    detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions. Thank you and happy gaming!
  6. Pedro MD11 Win User

    Wordament for Android can't sync with the cloud

    I also have the same problem. My connection is not the issue. The Windows app (Microsoft Ultimate Word Games) on the same network syncs normally.
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Wordament 'Cloud sync error' on Android

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