Wrong currency

Discus and support Wrong currency in XBoX Rewards to solve the problem; I bought a Xbox Live money card from MS Rewards ($5), and when I checked my account, I received CAD instead of USD. I contacted MS support and they... Discussion in 'XBoX Rewards' started by Miss Gorey, Aug 18, 2018.

  1. Miss Gorey
    Miss Gorey Guest

    Wrong currency


    I bought a Xbox Live money card from MS Rewards ($5), and when I checked my account, I received CAD instead of USD. I contacted MS support and they said they couldn't help, I was wondering if there is any other way I could get this fixed.

    :)
     
    Miss Gorey, Aug 18, 2018
    #1
  2. MisterFizzle
    MisterFizzle Guest
    Wrong Currency?

    Hey folks,

    Really sorry to hear people are having issues with purchasing.

    We are aware of the issue with some folks seeing in-game prices in the wrong currency. We are currently investigating this issue.
     
    MisterFizzle, Aug 18, 2018
    #2
  3. Trentelshark
    Trentelshark Guest
    wrong currency

    Good to know. I sent a link to your vid against my twitter convo i was having with xbox support so they could pass it along.
     
    Trentelshark, Aug 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Wrong currency

    Smwutches, Aug 18, 2018
    #4
  5. Miss Gorey
    Miss Gorey Guest
    Miss Gorey, Nov 3, 2018
    #5
  6. Mister Mascot Win User

    Wrong currency

    Hey there Impulsifyy,

    There wouldn't be a way to exchange the currency since they are designed for the region where they are located for redemption. To redeem this code you'll have to be physically located in the UK.

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  7. Smwutches Win User

    Wrong currency

  8. wickedmoose Win User

    wrong currency

    This is happening to me too in Ghosts and Forza 5. I live in Canada and the in game stores are in pounds. If I exit to the dashboard and fo through the main XBL store, I get the correct currency. Strange...
  9. SQuaR3PaNTS Win User

    wrong currency

    Same problem here. If anyone finds an answer please post it
  10. Remedy OmG Win User

    wrong currency

    Have you tried going to your settings and making sure your locale is what it's supposed to be?
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Wrong currency

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