Wrong email

Discus and support Wrong email in XBoX Rewards to solve the problem; I sent 2 $25 dollar gift cards to the wrong email 50bf6138-9580-4695-9420-e7e2e46f2f18 Discussion in 'XBoX Rewards' started by tommygunz4459, May 17, 2018.

  1. Wrong email


    I sent 2 $25 dollar gift cards to the wrong email

    :)
     
    tommygunz4459, May 17, 2018
    #1
  2. Miss Kleo
    Miss Kleo Guest
    Wrong email

    Ahh I'm sorry, looks like I was crafting my post when you responded! Do you still have that console though? Is the profile saved and set to not require a password by chance?
     
    Miss Kleo, May 17, 2018
    #2
  3. Wrong email

    I'm not sure if I can reactivate the email since it's not even an actual one but I'll see what I can do about making it an actual email address.
     
    LiningCoin3015, May 17, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Wrong email

    Hello tommygunz4459,

    We have escalated this issue to our Vault team to investigate.
     
    XBLRewards8, May 18, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello tommygunz4459,

    Our other team will reach out to you via private message with your codes, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Wrong email

    Hello ZoomyRamen,

    The Credits will still be placed as pending on your account. However, any Vault prize that involves tokens or codes will send that code to the email you registered with.
  7. Miss Kleo Win User

    Wrong email

    Hey again, OhBbyOh! If that's the case, than I'm not sure if we'll be able to help you retrieve that gamertag. It sounds like you've been through all the potential steps and have not been able to provide enough information. I wish I had better news but it
    seems your brother will need to start a brand new account. Make sure this time to set it up with a valid email and password you'll remember. More importantly make sure to set up your security proofs!
  8. SeverableOrb0 Win User

    Wrong email

    so do you know the password for it as you would still be able to login with the wrong email
  9. Kiesey Win User

    wrong email

    if you want to free up a Microsoft Account ( Live ID ) so you can use it with your Gold account you will need to change GT that is currently using that Microsoft Account to a different Microsoft Account and that will free up the email you want to use with
    your gold account. See the steps below if you are not sure how to change the Microsoft Account.



    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
  10. Its Lauren Brah Win User

    Wrong email

    No, He does not remeber the password.
Thema:

Wrong email

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