Wrongfully Suspended communication

Discus and support Wrongfully Suspended communication in XBoX Accessibility to solve the problem; So my account was suspended from using any type of player to player communication for 3 days which is not right mostly due to the fact that its my... Discussion in 'XBoX Accessibility' started by RjKenick, Jan 24, 2022.

  1. RjKenick
    RjKenick Guest

    Wrongfully Suspended communication


    So my account was suspended from using any type of player to player communication for 3 days which is not right mostly due to the fact that its my first offense. Plus the person who reported me was the one who began my messaging me first. I am not able to file a case review either . what is going on with this non sense ? Trash talk is part of gaming.

    Who can I contact ?

    :)
     
    RjKenick, Jan 24, 2022
    #1
  2. Francia J. Win User

    Wrongfully Suspended communication

    I apologize, RjKenick. Kindly check the enforcement website from time to time and hopefully, you'll be eligible to file a case review.
  3. RjKenick Win User

    Wrongfully Suspended communication

    So I did that already and it doesn't not give me the option to file a review. My enforcement history is empty and it says "congratulations you have a perfect record!" In place of where that orange handshake icon is supposed to be.
  4. Miss Ghidorah Win User

    Wrongfully Suspended Communications

    Hi there,

    Sadly, we're unable to assist with actions taken by the Enforcement team here on the forums. The Enforcement team aren't active on the forums, so they will not be able to respond here, unfortunately. Please reach out to them at http://enforcement.xbox.com/ to
    submit a new case review if necessary.



    Thanks for understanding! If you have any additional Xbox support questions, please let us know!
  5. Smwutches Win User

    Wrongfully Suspended communication

    There is an issue with the enforcememt site currently that is not showing current suspensions so it is not possible to submit a case review at the moment. Unfortunately, that is the ony way to conta t the enforcement team so there is nothing that can be done.
  6. XBF Amber M Win User

    Communications suspended wrongfully

    Hi
    LegalVIOLATER
    ,

    Thanks for reaching out to us in the forums with this situation. You must go to through the
    Enforcement websiteto resolve this.
    If you were suspended for longer than a day you can also submit a case review from the same website. Side note: Enforcement does not Post, Read, or Comment on Forums nor
    can support offer assistance.


    If you run into a toxic player then Report, Block and Ignore the user, and do not engage them. (Enforcement does not see anyone as Defending themselves, they look towards the
    Code of Conductonly.)

    Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
    thread as that would violate the Xbox Forum Guidelines).

    Happy gaming.
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Wrongfully Suspended communication

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