X box game pass refund

Discus and support X box game pass refund in XBoX Sales and Promo to solve the problem; Can i get a refund fir a game pass recurring payment i forgot yo cancel? thanks 3d67eb00-efdf-4fb0-97d9-a1431e3ec058 Discussion in 'XBoX Sales and Promo' started by bendavis9, Dec 4, 2019.

  1. bendavis9
    bendavis9 Guest

    X box game pass refund


    Can i get a refund fir a game pass recurring payment i forgot yo cancel?

    thanks

    :)
     
    bendavis9, Dec 4, 2019
    #1
  2. ArminatorX Win User

    X box game pass refund

    That depends if you have full months left on the subscription.

    If you are paying monthly, then you need luck and the benevolence of a
    support agent
    .

    If you paid for 3, 6 or 12 months, you will get a refund for the remaining FULL months, if you go

    to your subscriptions management page
    and cancel the subscription now.

    So for example, if you have a 12 month subscription going, and you just got billed, you will get a refund for the remaining 11 months, as the first month has already started.
  3. Don PacohMDP2 Win User

    X Box Game Pass - Refund Help.

    try https://support.xbox.com/contact-us they should be able to solve the issue
  4. Korhog Win User

    X Box Game Pass - Refund Help.

  5. choppyseize Win User

    X Box Game Pass - Refund Help.

    Unfortunately you wouldn't be able to get a refund for any of the previous months minus perhaps the most recent one. Just because you weren't using the subscription doesn't mean it wasn't active. It's like Netflix, if you subscribe and don't watch any
    shows you still pay for the subscription. You've agreed to these terms just like you did with GamePass. Too much time has passed to get a refund and you guys had recurring billing turned on. So it's not a Microsoft error. I wouldn't get your hopes up.
  6. JamesM-1 Win User

    X Box Game Pass - Refund Help.

    Good Afternoon,

    Thank You for replying.

    When I log into the account there is nothing I can request a refund for.

    I think I need to speak to someone to explain the situation but due to Covid 19 they are not taking calls.

    I think I may have to wait till this is all over to get an answer.

    Thank You anyway.
Thema:

X box game pass refund

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