x box one repair

Discus and support x box one repair in XBoX on Consoles to solve the problem; hi all, i sent my xb1 console off to repair on the 7th of feb. still have not got it back yet! any one else in the same boat? the web site says there... Discussion in 'XBoX on Consoles' started by ColdSea42162, Mar 16, 2014.

  1. ColdSea42162
    ColdSea42162 Guest

    x box one repair


    hi all, i sent my xb1 console off to repair on the 7th of feb. still have not got it back yet! any one else in the same boat? the web site says there is no order history for my order!? they better not of lost it the useless ***!!

    :)
     
    ColdSea42162, Mar 16, 2014
    #1
  2. skys7
    skys7 Guest
    X-Box Repair Procedure.

    They will replace the inside if needed but you will get the rest back.

    That´s what they do most times.

    Usually they make it look like new so most people think it is a new one x box one repair ;)
     
    skys7, Mar 16, 2014
    #2
  3. X-Box Repair Procedure.

    They should replace yours with a new one if they can't fix whatever is wrong with your old one. And the new ones usually work just fine...
     
    I Dashboard It, Mar 16, 2014
    #3
  4. AthenaFerreira Win User

    X Box X Console Repair

    Yes, the device was uplifted and the response is that there are no replenished devices available due to the "newness'' of the Console. That is the exact response I have been given. To me, this is not an acceptable answer. I could wait indefinately for
    Microsoft to finally find a replacement device. I am happy to give you the service number and serial number if it will help.
  5. FreakRoach Win User

    X Box X Console Repair

    That information is incorrect. If your console is found to be faulty it will be first repaired if it can be, else it will be replaces. Did you already submit a device repair request at https://devicesupport.microsoft.com
  6. ChiefJoboo Win User

    X Box X Console Repair

    Yes, the device was uplifted and the response is that there are no replenished devices available due to the "newness'' of the Console. That is the exact response I have been given. To me, this is not an acceptable answer. I could wait indefinately
    for Microsoft to finally find a replacement device. I am happy to give you the service number and serial number if it will help.
    If you tried to make your own service order on this page
    https://support.microsoft.com/devices
    and you can't start a repair order please contact xbox support here and they can set up a repair for you, as any console within 12 months gets a free repair since it's within warranty - regardless of the "newness" of
    the console. That response was incorrect and should not have been said.

    http://support.xbox.com/contact-us

    1. Click Xbox One.

    2. No Thanks to the virtual agent.

    3. Warranty, service & repair.

    4. Contact options.

    5. Chat with Xbox support. They can set up a repair for you.
  7. I Dashboard It Win User

    X-Box Repair Procedure.

    They should replace yours with a new one if they can't fix whatever is wrong with your old one. And the new ones usually work just fine...
  8. BrianGunter Win User

    X-Box Repair Procedure.

    It's not likely that you will get your original console back. They usually ship another one that has already been repaired to save time.
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x box one repair

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