X Box Series S Picture keeps breaking up and Controller disconnects

Discus and support X Box Series S Picture keeps breaking up and Controller disconnects in XBoX on Consoles to solve the problem; I only recently in the last week got an X box S. I set it up and all seemed ok. However within a couple of days I noticed a real lag on Forza Horizon... Discussion in 'XBoX on Consoles' started by AL190404, Nov 9, 2021.

  1. AL190404
    AL190404 Guest

    X Box Series S Picture keeps breaking up and Controller disconnects


    I only recently in the last week got an X box S. I set it up and all seemed ok. However within a couple of days I noticed a real lag on Forza Horizon 4. I have a fast internet connection (and a X Box Series X which works perfectly), so I uninstalled the game and hard reset the console. Downloaded FH4 again but now when I attempt to play, after a few minutes, horizontal flikering appears at top of screen and then whole thing crashes with contoller disconnected. I have tried another controller, swapped leads etc and done a further reset but problem remains. I think the console is faulty but would appreciate any advice before I return it.

    :)
     
    AL190404, Nov 9, 2021
    #1
  2. MateusFontana Win User

    X Box Series S Picture keeps breaking up and Controller disconnects

    It is always a pleasure to help, you are always welcome.
  3. AL190404 Win User

    X Box Series S Picture keeps breaking up and Controller disconnects

    Thanks for replying. Seem to be only on FH4. I have FH2 and FH3 installed and they appear (so far) to be ok.
  4. AL190404 Win User

    X Box Series S Picture keeps breaking up and Controller disconnects

    Update. It's now doing same on all games. Play for 10 minutes and then break up green screen and controller disconnect. I'm going to contact Microsoft for replacement, box is only 5 days old.
  5. MateusFontana Win User

    X Box Series S Picture keeps breaking up and Controller disconnects

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community, and we're sorry you're having this issue. Could you tell if the problem only happens with this game, or other games have problems similar to this one?

    * Thank you in advance for contacting.
  6. MateusFontana Win User

    X Box Series S Picture keeps breaking up and Controller disconnects

Thema:

X Box Series S Picture keeps breaking up and Controller disconnects

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