XBL Code Redemption / Account Management Error

Discus and support XBL Code Redemption / Account Management Error in XBoX on Consoles to solve the problem; Hello, I am trying to activate my redemption code; however, every time I try to redeem it on the website (xbox.com) it doesn't accept the code (just... Discussion in 'XBoX on Consoles' started by BoulderBrian, Mar 30, 2015.

  1. BoulderBrian
    BoulderBrian Guest

    XBL Code Redemption / Account Management Error


    Hello, I am trying to activate my redemption code; however, every time I try to redeem it on the website (xbox.com) it doesn't accept the code (just gives me a blank screen). I'm on OSX 10.10.2 using the latest version of Google Chrome.

    This was a brand new card purchased from Microsoft on Amazon... what should I do - is there another way to enter it?

    NOTE: I had to purchase XBL in the meantime without the code redemption in order to make a tournament I paid $40 to enter, so I just need the difference added to my account or reimbursed, if that's okay. I have receipts for both transactions.

    Thank you for the help!

    :)
     
    BoulderBrian, Mar 30, 2015
    #1
  2. Megavolt480
    Megavolt480 Guest
    Megavolt480, Mar 30, 2015
    #2
  3. addyb
    addyb Guest
    Guitar Hero Warriors of Rock available now!!!

    Don't know if I'm being stupid or not but can I import my metallica tracks onto WOR? I've been on the website and entered codes from both manuals (with the dashes) and it keeps saying redemption code error? Can us Brits definitely import or is it US only?

    Just wondered why my codes aren't working?
     
    addyb, Mar 30, 2015
    #3
  4. XBL Code Redemption / Account Management Error

    Hi there, so was the code for MS currency or was it an Xbox Live Gold subscription? Please note that you cannot use currency added to your account to buy gold subscriptions.

    Have you tried redeeming on the console itself? Steps here:
    support.xbox.com/.../redeem-prepaid-codes


    I believe you can also try at the following link, scroll to the bottom and select 'redeem gift card'
    commerce.microsoft.com
     
    DigitalAssassin, Mar 30, 2015
    #4
  5. DigitalAssassin Win User

    XBL Code Redemption / Account Management Error

    Hi there, so was the code for MS currency or was it an Xbox Live Gold subscription? Please note that you cannot use currency added to your account to buy gold subscriptions.

    Have you tried redeeming on the console itself? Steps here:
    support.xbox.com/.../redeem-prepaid-codes


    I believe you can also try at the following link, scroll to the bottom and select 'redeem gift card'
    commerce.microsoft.com
  6. Megavolt480 Win User

    code 80151006

  7. VernierSlake Win User

    Redemption Code not working

    My understanding was the redemption code needed to be entered on the website to get the guide rather than via XBL.
  8. AndrewBlueSky Win User

    Unable to redeem Groove token

    Heya andrewpeterlim.

    Is it possible the code was redeemed on a different account that was signed in? If you're still having troubles with the redemption, please let us know so we can best help out.
    No, I tried to redeem the code on the same account that was signed in and when I go to the redemption page I get the error message.
  9. Darth1337 Win User

    Can't redeem codes from Forza 3

    Have you tried to redeem the codes directly on your Xbox 360? I know that the XBL Service page indicated that code redemption was down earlier, but that seems to have been resolved now.
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XBL Code Redemption / Account Management Error

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