XBL TECH conversation

Discus and support XBL TECH conversation in XBoX on Consoles to solve the problem; Allen D. has joined the chat Microsoft Answer Tech Welcome to Microsoft Support for Xbox. How can I help? Please be aware that if you switch apps... Discussion in 'XBoX on Consoles' started by W3L5H R4R3 81T, Sep 4, 2019.

  1. XBL TECH conversation


    Allen D. has joined the chat

    Microsoft Answer Tech

    Welcome to Microsoft Support for Xbox. How can I help?

    Please be aware that if you switch apps or change focus to another window while working with us, you may get disconnected from your chat session. To ensure the best support experience, please stay active in this chat window.

    Thank you for contacting Xbox Customer Support my name is Allen. May I have your name please?

    mark

    Hello Mark! It's good to have you here, I want to be a big help for you , What do you want me to achieve today?

    Gt;

    IS IT xb.l OR MY xb.x?

    Hello, nice meeting you here, how can I help you today : ) ?

    B4 i send my Xb.X to MS.Hospital 1) games freeze, hangs or closes 2) dashboard slow/stutter movement 3) signing in difficulties 4) slow/freeze transfer from internal to external drive (I own an official Seagate 2T (usb) 5) my external drive keeps telling
    me "external ready" to use 6) when installing games to internal Hd it sometimes stops n' starts 7) keep getting errors (0x8027025a) 8) errors for preview hub, error reporting 9) "need to install" when it already is

    before all the sarcasm comments come :- iv reinstalled account, console factory reset, reformatted my 2T usb Seagate drive and tried using alternative direct ports.

    And yes I understand im in preview and expect bugs but im trying to find if it is my console. this is not a [b*t*h] post

    Althou XbL says service's are all up n' running/

    srry for part of note... I copied and pasted from my forums

    I understand, I just want to know if what help do you want from me Mark?

    its been doing this for a few days now

    is it LIVE or my XB.X/

    My console is just out of warrenty

    I just want to make sure that we are on the same page, and I really want to ask if what help do you need from me Mark?

    is it goin tobe a waste of money to have it sent for repair

    I see, so to make sure of the issue, is it about the repair of your console is that correct?

    we are on the same page.. is it the service xblive causing this?

    i don't kno if it does need repairing

    I just want to ask if what is the problem that you have encounter on your console, can you please tell me further for me to identify the issue, so I could help you.

    as above...

    B4 i send my Xb.X to MS.Hospital 1) games freeze, hangs or closes 2) dashboard slow/stutter movement 3) signing in difficulties 4) slow/freeze transfer from internal to external drive (I own an official Seagate 2T (usb) 5) my external drive keeps telling
    me "external ready" to use 6) when installing games to internal Hd it sometimes stops n' starts 7) keep getting errors (0x8027025a) 8) errors for preview hub, error reporting 9) "need to install" when it already is before all the sarcasm comments come :- iv
    reinstalled account, console factory reset, reformatted my 2T usb Seagate drive and tried using alternative direct ports. And yes I understand im in preview and expect bugs but im trying to find if it is my console. this is not a [b*t*h] post Althou XbL says
    service's are all up n' running/

    are you even reading this conversation?

    Yes, I already read that, I just want to ask if do you still have an access on your console, I mean do you still play games on it?

    3 times iv played... yet sometimes it tells me i need to install when its already installed

    just because i have played games on this console... doesn't mean to say everything is good

    im really annoyed n' frustrated that im paying for a monthly servive that is bein wasted

    10.99 to be axact

    I understand about that, okay so I just want to ask if what have you tried so far?

    once again..... az above

    B4 i send my Xb.X to MS.Hospital 1) games freeze, hangs or closes 2) dashboard slow/stutter movement 3) signing in difficulties 4) slow/freeze transfer from internal to external drive (I own an official Seagate 2T (usb) 5) my external drive keeps telling
    me "external ready" to use 6) when installing games to internal Hd it sometimes stops n' starts 7) keep getting errors (0x8027025a) 8) errors for preview hub, error reporting 9) "need to install" when it already is before all the sarcasm comments come :- iv
    reinstalled account, console factory reset, reformatted my 2T usb Seagate drive and tried using alternative direct ports. And yes I understand im in preview and expect bugs but im trying to find if it is my console. this is not a [b*t*h] post Althou XbL says
    service's are all up n' running/

    I understand, after this what happened on your console?

    iv reinstalled account, console factory reset, reformatted my 2T usb Seagate drive and tried using alternative direct ports. And yes I understand im in preview and expect bugs but im trying to find if it is my console.

    my console is acting bananas

    I see, okay since you have been tried everything, I can see here that the only thing that we can do is to send your console for a repair.

    how much is that?

    what do i need to include n' send altogether

    The amount will be 249 USD from the shipping fee

    u gotta b kidding me??????

    Aside from the 249 USD is the additional charged for the shipping Fee.

    wots that in sterling?

    might az well buy a bloody new one

    Yes, that is one of the advisable for the customer, instead of sending for repair we encourage them to buy for the new one XBL TECH conversation ;)

    i bet u do encourage them to buy a new one

    But I have an other option, if you want you can send it also to some repair shop that is nearer on your place for you to be able to get the lesser price for the repair.

    i think its time i dumped xbox subscription and continue with

    pS4

    :)
     
    W3L5H R4R3 81T, Sep 4, 2019
    #1
  2. XBF Amber M Win User

    XBL TECH conversation

  3. denis97g Win User

    XBL TECH conversation

    Those are the costs when a console is out of warranty, it works like that with every tech in the world. ANd please don't spam, since you already have 2 thread open about this.
  4. CookieDaBeast1 Win User

    Unable to download xbox live profile

    From my conversation with a tech, something with the engineering that will "take time to fix" Someone done f'd up
  5. Rastan-EE30E243-F4DE Win User

    Problem Purchasing XOne games via Xbox.com and shop

    xbl is having tech difficulties including the marketplace. there is a service bulletin about this on xbox.com
  6. LondonFoster-Day Win User

    ambassador

    I am very familiar with how to solve xbox issues, I was xbl tech support
Thema:

XBL TECH conversation

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