XBone not recognising my gold sub anymore.

Discus and support XBone not recognising my gold sub anymore. in XBoX on Consoles to solve the problem; Basically im using a free month on my new GT its due to run out on september 14th everything was going fine up until around 5 days ago i was asked to... Discussion in 'XBoX on Consoles' started by xAJayGx, Aug 29, 2014.

  1. xAJayGx
    xAJayGx Guest

    XBone not recognising my gold sub anymore.


    Basically im using a free month on my new GT its due to run out on september 14th everything was going fine up until around 5 days ago i was asked to buy gold already and cant play any mp or join parties or anything. any ideas thanks AJ.

    :)
     
    xAJayGx, Aug 29, 2014
    #1
  2. DIPDIP0TAT0CH1P, Aug 29, 2014
    #2
  3. Groove not recognising sub

    Have you tried giving your console a
    power cycle
    ?

    Sometimes, subscription renewals may not be immediately recognized by the Xbox. A power cycle usually solves that.

    You can also verify if your subscriptions are indeed active by checking here:
    https://account.microsoft.com/services
     
    Internet Expert, Aug 29, 2014
    #3
  4. XBone not recognising my gold sub anymore.

    support.xbox.com/contact-us

    its best to contact xbox Support directly for issues wit billing and subscriptions

    on your own end, there is not much you could try except for

    - removing your gamertag (Settings - menu on the right of the Screen)

    - give your xbox a hard reset (press and hold xbox power button for 10sec)

    - readd your gamertag (topleft Corner, add new)
     
    StefanNeubauer, Aug 30, 2014
    #4
  5. StefanNeubauer Win User

    XBone not recognising my gold sub anymore.

    support.xbox.com/contact-us

    its best to contact xbox Support directly for issues wit billing and subscriptions

    on your own end, there is not much you could try except for

    - removing your gamertag (Settings - menu on the right of the Screen)

    - give your xbox a hard reset (press and hold xbox power button for 10sec)

    - readd your gamertag (topleft Corner, add new)
  6. Waaatty Win User

    Cannot download my profile

    Yep, I am the same. Not let me download my Profile and XBONE doesn't recognise i have gold.

    Paying for a service and not receiving it. Classy Microsoft.
  7. DIPDIP0TAT0CH1P Win User

    Groove not recognising sub

  8. Internet Expert Win User

    Groove not recognising sub

    Have you tried giving your console a
    power cycle
    ?

    Sometimes, subscription renewals may not be immediately recognized by the Xbox. A power cycle usually solves that.

    You can also verify if your subscriptions are indeed active by checking here:
    https://account.microsoft.com/services
  9. bryan potts Win User

    Having a major issue with voice commands, need help please!

    kinect voice commands are a waste of time. only recognises substitution and cannot recognise and of the players i want to sub
Thema:

XBone not recognising my gold sub anymore.

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