Xbox 1 reverse compatibility, disconnected from Xbox live

Discus and support Xbox 1 reverse compatibility, disconnected from Xbox live in XBoX Games and Apps to solve the problem; So i’ve been having this problem where every time i try to play an xbox 360 game on my xbox 1 it says disconnected from xbox live, and that i am not... Discussion in 'XBoX Games and Apps' started by MrAwesome147001, Apr 1, 2019.

  1. Xbox 1 reverse compatibility, disconnected from Xbox live


    So i’ve been having this problem where every time i try to play an xbox 360 game on my xbox 1 it says disconnected from xbox live, and that i am not signed in to a gamer profile. I dont think this is a problem with my network because i tried it ok another
    profile and it worked fine, its just this one profile that wont work. Thanks in advance for any help!

    :)
     
    MrAwesome147001, Apr 1, 2019
    #1
  2. MrAwesome147001 Win User

    Xbox 1 reverse compatibility, disconnected from Xbox live

    This fixed it, thank you so much!
  3. XBF Leo G Win User

    Xbox 1 reverse compatibility, disconnected from Xbox live

    Hello MrAwesome147001,

    Thank you for posting on the Xbox forums. We're sorry to hear that the Xbox 360 game is not able to launch. We suggest deleting your Xbox profile from the Xbox 360 storage on your Xbox One. We will provide steps on how to remove your profile. Once you
    have removed the profile from the Xbox 360 storage, we recommend downloading the profile back to it. Be sure to let us know the results!

    How to remove your profile:

    1. Launch an Xbox 360 game on your Xbox One
    2. Wait until you get past the Xbox logo and press the
      View
      and Menu buttons at the same time to pull up the Xbox 360 guide
    3. Go to Settings and look for storage settings
    4. Select profiles
    5. Delete your profile(Profile only) Do not delete profile and items

    How to download your profile:

    1. Once your profile has been removed, press the View and
      Menu
      buttons at the same time to pull up the Xbox 360 guide
    2. Select download profile
  4. MrAwesome147001 Win User

    Xbox 1 reverse compatibility, disconnected from Xbox live

    Ive only tried it recently with one but other games have worked in the past
  5. Jean-Luc_Gates Win User

    xbox 360 and xbox one

    Xbox one has 0 reverse compatibility
  6. Eeprom Prophet Win User

    Can't connect to Xbox Live!!!!!!!!!!!

    Yes thats it. Until Mediacom fixes the problem the only solution is to :

    1. disconnect the modem ethernet cable from the wan port on the router

    2. disconnect the ethernet cable that runs from the xbox to the router ( unplug from the back of the xbox)

    3. plug the cable you disconnected in step one into the back of the xbox

    4. Reset the cable modem (unplug power for 30 seconds then pug it back in)

    5. You now have xbox live (all other devices will have no internet access)

    To restore your network do the cable swaps in reverse and then reset your cable modem. Wait for 30 seconds after it is reconnected then do the same for your router.

    I hope they fix the problem soon :(

    I have some theories on what is happening but at this point it's only guessing.
Thema:

Xbox 1 reverse compatibility, disconnected from Xbox live

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