Xbox 1 set up in my sons name as an adult! I want to change his account to a child’s

Discus and support Xbox 1 set up in my sons name as an adult! I want to change his account to a child’s in XBoX Accessibility to solve the problem; basically son set up xbox 1 in his name and i am now concerned about him and would like to put family settings on as i have done for my other son but... Discussion in 'XBoX Accessibility' started by alicZH, Feb 16, 2019.

  1. alicZH
    alicZH Guest

    Xbox 1 set up in my sons name as an adult! I want to change his account to a child’s


    basically son set up xbox 1 in his name and i am now concerned about him and would like to put family settings on as i have done for my other son but it seems that he is classed as an adult account and even though i have made sure his date of birth is correct.
    It is my email that he has used. I dont want him to loose all the things he has built up such as his fortnight skins ect. Please please can someone point me in the right direction bearing in mind i no hardly anything about xboxs.

    thank you in advance

    :)
     
    alicZH, Feb 16, 2019
    #1
  2. XBF Jeremy Z Win User

    Xbox 1 set up in my sons name as an adult! I want to change his account to a child’s

    Hiya AlicZH,

    Thank you for contacting Forum support.

    Just as "Smwutches" has stated, it is not possible to convert an Adult account to a Child account.

    Although, the Epic account is a different matter. As long as you know your Epic account sign in information you can try to
    Contact Epic and have them remove it from your current account and add it to your new account you'd create.

    (when on epic's site click "help" and try to request a call or contact them by email)

    Hope this helps.
  3. Smwutches Win User

    Xbox 1 set up in my sons name as an adult! I want to change his account to a child’s

    Unfortunately there is no way to change and adult account to a child account. You would have to create a new account for him, but he would have to start over.
  4. StuartATrueRed Win User

    Moving gamertag to different account

    It sounds like that account is set up as an adult account. Adult accounts cannot changed to a child account. Your only option is to create a new child account for your son. he will lose progress, as he will have to start his games again on his new account.
  5. mikey_748 Win User

    Moving gamertag to different account

    It sounds like that account is set up as an adult account. Adult accounts cannot changed to a child account. Your only option is to create a new child account for your son. he will lose progress, as he will have to start his games again on his new
    account.

    My account which his gamertag is set up on is an adult account. Surely there must be a way of moving Gamertags between accounts?!? I've set up a child account for him but just need to move his gamertag.

    Creating a new gamertag or losing the progress on his current one is really not an option.....
  6. TIM0STATIC Win User

    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
Thema:

Xbox 1 set up in my sons name as an adult! I want to change his account to a child’s

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