Xbox 1 X ( Brand New ) sync button broke

Discus and support Xbox 1 X ( Brand New ) sync button broke in XBoX on Consoles to solve the problem; I bought this Xbox one X less than a year ago. When I first got it i Synced my turtle beach wireless headset to it. Today I used my headset on my old... Discussion in 'XBoX on Consoles' started by TBL H3RO, Oct 27, 2019.

  1. TBL H3RO
    TBL H3RO Guest

    Xbox 1 X ( Brand New ) sync button broke


    I bought this Xbox one X less than a year ago. When I first got it i Synced my turtle beach wireless headset to it. Today I used my headset on my old xbox at a friends. I came home and attempted to sync it back to my new xbox and the sync button has
    quit working. So now i have this headset that is useless because i cant find a fix for this button. The usb ports work fine and i have factory reset the console. Thanks Microsoft!

    :)
     
    TBL H3RO, Oct 27, 2019
    #1
  2. sorrouh Win User

    Xbox 1 X ( Brand New ) sync button broke

    I would try checking to see if you could possibly return the console under warranty and attempt to get it replaced, seeing as there is no "customer fix" for a broken sync button.
  3. Pwntergeist Win User

    Game stopped tracking time played

    I have the same problem. I had a Xbox 1 x and it kept track but it broke so I bought a brand new 1 and this 1 doesn't keep track of time played for some reason and no one is helping
  4. Jeremy2085 Win User

    Brand new xbox 1 x

    Also remember to keep the reciept to hand as proof of purchase for when you are looking at getting a replacement issued or a full refund.
  5. XBF Brad A Win User

    Brand new xbox 1 x

    Hi Gordon,

    Thanks for reaching out to the forums. Sorry for the issue with setting up a new console. We recommend take it back to the point of purchase. Sounds like the console could be faulty.

    Thanks,

    Brad
  6. Ricardo Cintra Win User

    Is the controller that comes with the xbox had been already paired with the console?

    No, but when you Turn On the Console and Press that little button on Xbox and a X Button on your Controller, that make a Sync
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Xbox 1 X ( Brand New ) sync button broke

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