Xbox 360 801540A9 problem (Profile Download)

Discus and support Xbox 360 801540A9 problem (Profile Download) in XBoX Accessibility to solve the problem; Hi So i recently booted up my old Xbox360 and i wanted to sign in with my new Xbox live account. So i went to Download profile, I entered my e-mail... Discussion in 'XBoX Accessibility' started by Mr0cznyKisiel, Apr 29, 2019.

  1. Xbox 360 801540A9 problem (Profile Download)


    Hi

    So i recently booted up my old Xbox360 and i wanted to sign in with my new Xbox live account. So i went to Download profile, I entered my e-mail and password, which i know are correct, this showed up:

    Sorry, there's a problem with the credentials that you're using to sign in. Go to https://account.live.com to fix the problem.

    801540A9

    I don't have two-step verification.

    Please help.

    :)
     
    Mr0cznyKisiel, Apr 29, 2019
    #1
  2. UpriverSquid997 Win User

    Is there a phone number I can call for help???

    Every time I try to download my profile onto a new xbox 360 it tells me Sorry, Xbox live profiles can't be downloaded right now. Try again later. 801540A9. Tried to create profile with Xbox Live and it keeps saying this account is being used.
  3. PalmettoBling Win User

    Xbox 360 801540A9 problem (Profile Download)

    Even without two-step verification, you should still be able to create an
    App Password following the steps
    . That would at least be a troubleshooting step to identify if it's an issue with your profile, or the authentication service for your account, which the later would likely
    require Offical Support assitance.

    I can't say I'm certain that it will let you add an App Password without 2FA, but I think it's worth a shot to see if it'll let you log in?

    Might also just want to double check, to cross eyes and dot tees, that the device isn't banned?
  4. XBF Eladio M Win User

    Xbox 360 801540A9 problem (Profile Download)

    Hey Mr0cznyKisiel

    Thank you so very much for posting this up on the Xbox Forums. I understand that it can be very frustrating to have login issues with your account. I wanted to see if we could elaborate a bit on your account:

    • If this is a new account, where did you originally create it?
    • Since you mention you do not have two-step verification on your account, are you able to sign into the

      Xbox
      or
      Microsoft
      website?
    • Is you account a child in a Microsoft family? If so, you might want to take a look at this

      article
      for completing any pending actions on your account

    Please give these a go and let us know the results!
  5. {Parity} Win User

    Xbox 360 801540A9 problem (Profile Download)

    Try contacting
    Xbox Support
    to see if they can assist with that problem.
  6. Playedb Win User

    Xbox 360 801540A9 problem (Profile Download)

    i have the same problem all the solutions that F*cking micrisoft have given me do not help. and this happend 1 hour ago.
Thema:

Xbox 360 801540A9 problem (Profile Download)

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