Xbox 360 and original games from Gold

Discus and support Xbox 360 and original games from Gold in XBoX Sales and Promo to solve the problem; Can anyone tell me how I can get one of the free backward compatability games on the Live Gold promotion. I just want to get republic commando but... Discussion in 'XBoX Sales and Promo' started by Corno23, Mar 15, 2019.

  1. Corno23
    Corno23 Guest

    Xbox 360 and original games from Gold


    Can anyone tell me how I can get one of the free backward compatability games on the Live Gold promotion. I just want to get republic commando but every time I try to get it, it tells me my account can’t make this kind of purchase from the console and
    to go to the website. But on the website it tells me to go to the console to do it. What should I do?

    :)
     
    Corno23, Mar 15, 2019
    #1
  2. XBF Steven R Win User

    Xbox 360 and original games from Gold

    Hey there ObiWan!

    Sorry to hear that you're dealing with this issue trying to get Republic Commando.

    This could be happening because of the
    Xbox Live Status Servic
    e Alert we have currently affecting our platforms, so I would suggest trying after it has been resolved.

    After it has been, see if you can try again or if you can try online at Xbox.com after signing in.
    I'm not sure if you have or not, but I think it might be best for you to try the claim for this game off of a 360 console instead. This being because the 360
    consolecan communicate better with
    360 marketplace
    than the XboxOne, that has to access it through an emulator.

    When you get a chance, give those steps a shot and let us know how that helped resolve the issue.

    Thanks!
  3. Smwutches Win User

    Xbox 360 and original games from Gold

    That message can also come up if you're on a child account. Due to restrictions on child accounts, they can only make purchases for backwards compatible titles on a 360 console.
  4. WPAK Win User

    Xbox 360 and original games from Gold

    Hi there,

    for 360 content a valid payment option needs to be available on the Microsoft Account as verification for the purchase, it will not be charged. The payment option needs to match the account region. The account region/country can be found on this link:

    https://live.xbox.com/Account/BillingAccountInformation


    So be sure to check if all is set up correctly and account, payment option and console region (on Xbox One) are set to the same country

    Side note: a trial subscription will not work to acquire Xbox 360 Games with Gold games only a normal (paid) subscription will.

    Let us know the results
  5. Smwutches Win User

    Xbox original games on Xbox gold

    I believe the original Xbox games that have come through Games with Gold can only be played on the Xbox one and aren't supported on the Xbox 360.
    They are also compatible with the 360.
  6. Darkhawk Ninja Win User

    Xbox original games on Xbox gold

    I believe the original Xbox games that have come through Games with Gold can only be played on the Xbox one and aren't supported on the Xbox 360.
Thema:

Xbox 360 and original games from Gold

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