Xbox 360 - ESPN app keeps turning closed captioning back on

Discus and support Xbox 360 - ESPN app keeps turning closed captioning back on in XBoX Games and Apps to solve the problem; I turned off closed captions in the Xbox 360 System Settings menu, but some of my video apps keep turning closed captions back on when I start the app.... Discussion in 'XBoX Games and Apps' started by wonderand, Jun 12, 2014.

  1. wonderand
    wonderand Guest

    Xbox 360 - ESPN app keeps turning closed captioning back on


    I turned off closed captions in the Xbox 360 System Settings menu, but some of my video apps keep turning closed captions back on when I start the app. The ESPN app in particular turns them back on every time I start it.

    I deleted my profile, cleared the cache, then re-downloaded the profile but the problem keeps happening. Any advice on how to further troubleshoot this issue?

    :)
     
    wonderand, Jun 12, 2014
    #1
  2. narrator

    Thanks for reaching out, LintyQuasar95!

    There's more information in the
    Movies & TV Xbox 360 Guide
    that can help you adjust closed captioning and other accessibility settings within the app.
     
    Mister Quasar, Jun 12, 2014
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
     
    EggsBoxJuan, Jun 12, 2014
    #3
  4. StativeBeatle65 Win User

    Can't turn off closed captions

    Okay I think I found a fix. Go into the Youtube App in Xbox 360 and find a video with closed captions. I just searched "closed caption" and chose the first video. Closed captions automatically came on, so I pressed "A" and went to "CC" on the option bar
    and clicked to turn captions off.

    Went into Gamecenter Live and the captions were gone!
  5. XBF Amber M Win User

    espn+

    Hi Keith,

    Thanks for the reply. If you are seeing captions on all your content (not just the espn+ app), then you do have the capability to
    change the closed captioning settings on the Xbox One.

    Closed captioning is available when you watch supported DVDs, Blu-ray Discs, and many on-demand video services.

    1. Press the Xbox button
      to open the guide.
    2. Select System > Settings.
    3. Choose Ease of Access, and then select Closed captioning.
    4. Turn closed captioning on or off and set a custom style.
    Give these steps a try and let us know the results.

    I hope this helps a bit more.
  6. EggsBoxJuan Win User

    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
  7. R4VER Win User

    Turn off Movie Narrator on xBox 360!!

    https://support.xbox.com/en-US/xbox-360/apps/closed-captioning
  8. PalmettoBling Win User

    How do I turn off Described Video?

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Xbox 360 - ESPN app keeps turning closed captioning back on

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