Xbox 360 failing to log in despite correct log in details

Discus and support Xbox 360 failing to log in despite correct log in details in XBoX on Consoles to solve the problem; I recently gave my old xbox 360 to my girlfriend. I cleared all previous profiles and saved games so that it would be a fresh experience for her. She... Discussion in 'XBoX on Consoles' started by DGTB, Aug 2, 2020.

  1. DGTB
    DGTB Guest

    Xbox 360 failing to log in despite correct log in details


    I recently gave my old xbox 360 to my girlfriend. I cleared all previous profiles and saved games so that it would be a fresh experience for her.

    She is able to make a microsoft account successfully and can save games, but the next time she turns the xbox on it always fails to log in to her account.

    Tried making multiple accounts now with fresh emails and the same thing keeps happening. Please help as she cant really play games without saving.

    Thank you

    :)
     
    DGTB, Aug 2, 2020
    #1
    1 person likes this.
  2. steeledwand7664 Win User

    Xbox 360 failing to log in despite correct log in details

    Couple things.

    1. Make sure the passwords are not longer than 16 characters the 360s do not like passwords longer than 16 characters.

    2. If you have Two Step Verification turned on either turn it off or use the Microsoft App.
  3. SanctusMortis Win User

    son can't play, asking me to sign in

    When I've tried to do it, it says he failed to log in as he has no full name or date of birth. To add these, I need to log in - starting the whole "your parent needs to log in" "details are missing" loop all over again.
  4. MissyQ Win User

    Fail in Log in

    If that doesn't work, delete your profile ONLY following these instructions:
    support.xbox.com/.../profile-move-delete
    - Then clear the cache once more following Saphris's link, and download your profile again. Let us know if you run into any error messages.
  5. Mister Cizl Win User

    Log on fail

    Hey xXSoloMissionXx! Are you able to sign in if the console is in offline mode? Additionally, is it just your account that is having issues or are you unable to sign in to any accounts on the console? Post back and let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. xXSoloMissionXx Win User

    Log on fail

    there was a problem try again in a few minutes
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Xbox 360 failing to log in despite correct log in details

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