Xbox 360 Payment glitches and issues

Discus and support Xbox 360 Payment glitches and issues in XBoX Games and Apps to solve the problem; Okay so I bought live it did a double glitch and charge me twice on the xbox live. After that I canceled the auto renew payment option and now it just... Discussion in 'XBoX Games and Apps' started by RainbowDash2101, Apr 4, 2014.

  1. Xbox 360 Payment glitches and issues


    Okay so I bought live it did a double glitch and charge me twice on the xbox live. After that I canceled the auto renew payment option and now it just won't let me buy any live with my card. But I can still buy like dlcs,games and stuff i just can't buy
    any more xbox live is there a reason to this?

    :)
     
    RainbowDash2101, Apr 4, 2014
    #1
  2. NozPot
    NozPot Guest
    My Account

    I keep receiving xbox glitch errors when attempting to access my account on my phone, laptop and xbox 360. I cant update payment on LIVE and i get the message my account has been suspended, but it won't even let me update payment details.
     
    NozPot, Apr 4, 2014
    #2
  3. SacredSounds
    SacredSounds Guest
    Won't let me renew my membership on dashboard or on website

    i'm trying to renew my membership on the xbox website and on the xbox dashboard and it either says can't retrieve payment options (on the xbox 360) or there is a glitch on the site (on the website). i've already removed my payment options and then re-added
    my payment options to my account. Please help.
     
    SacredSounds, Apr 4, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Xbox 360 Payment glitches and issues

    Since this is a billing issue you would need to contact support directly to speak to billing department so they can help you sort it out. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Apr 4, 2014
    #4
  5. Smwutches Win User

    Xbox 360 Payment glitches and issues

    Since this is a billing issue you would need to contact support directly to speak to billing department so they can help you sort it out. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. Obsessive Power Win User

    GWG Hitman Blood Money won't download to Xbox One

    Quite often that payment option must be added on an Xbox 360, even adding a payment option on your Xbox One or PC will not in most cases allow you to download Xbox 360 games on your Xbox One.
    That's not quite true. I no longer own an Xbox 360, and I recently changed my payment details on my account. I can still redeem free GwG Xbox 360 games, either via my Xbox One or PC, no problem.

    What is true, is that a payment method is a mandatory requirement if you try to obtain such games with an Xbox One or a PC.

    If you have an Xbox 360 however, no payment option is required to redeem these games via that console. I don't know why this is the case, my best guess is that it's a left over glitch or unfortunate quirk of Microsoft switching from MS points to a currency
    based system.
  7. EggsBoxJuan Win User

    Can't buy backwards compatible games

    Hi, the link below should shed some light onto your issue.

    https://support.xbox.com/en-US/bill...s/troubleshoot-xbox360-marketplace-purchasing

    Please take note of this section on the link

    I added a payment option to my account at account.microsoft.com or on my Xbox One console, but I don't see the payment option when I try to purchase.

    If you don't see the payment option when you try to make a purchase, you need to add
    the payment option on your Xbox 360 console
    .

    So the only way to get past your issue would be to add your payment option on an Xbox 360 console, not ideal but if you have a friend who has a 360 or know someone who has a 360 then you could download your
    profile to that 360, add the payment option, remove your profile after adding the payment option and you should then be able to purchase backwards compatible titles on your Xbox One.
  8. rileyb22broncos Win User

    Won't let me buy a game?

    Hey, my account is in the USA, and I live in the USA. My account is on Adult settings. I talked with support and they said that it was a glitch with their servers, and that sometimes it doesn't let people get Xbox 360 games with the Xbox One. All my payment
    methods are accurate.
  9. Caninese Win User

    Problem with Xbox Live Gold Membership Renewal

    I am having the same issue whenever I attempt to manage my payment methods, says there is a "glitch in the system." Very frustrating.
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Xbox 360 Payment glitches and issues

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