Xbox 360 sign in issues

Discus and support Xbox 360 sign in issues in XBoX on Consoles to solve the problem; I'm trying to sign in on my old xbox 360 in time for the old Halo 3 and Reach file shares to get uploaded to the MCC on the 27th, but I'm hitting... Discussion in 'XBoX on Consoles' started by zo Shadow, Aug 19, 2019.

  1. zo Shadow
    zo Shadow Guest

    Xbox 360 sign in issues


    I'm trying to sign in on my old xbox 360 in time for the old Halo 3 and Reach file shares to get uploaded to the MCC on the 27th, but I'm hitting multiple errors with the 360 sign in.

    First I tried clearing the cache on the storage, then I tried removing and redownloading my profile. I changed my password for my account on PC, I removed 2 step authentication after finding that in another forum post thanks to a 80048105 error. I continued
    to get error messages that my password was not working so I went through the app password via an email for an app password the authentication app after the numerical code in the app with the countdown didn't help either, twice, each time getting through to
    the text code service which finally led me to a 80049C12 error, at which point I gave up looking and trying and turned to asking here.

    My internet is fine, otherwise I wouldn't have got to this stage. By all accounts xbox live is apparently up as of writing (https://support.xbox.com/en-US/xbox-live-status)
    but I simply keep hitting wall after wall.

    Pretty sure I've exhausted the support options at this point and I'm still unable to sign in, but again, purely on 360, my account on pc and xbone are fine.

    I'd seriously appreciate help today as its the last day I'll have access to the 360 till next month!

    :)
     
    zo Shadow, Aug 19, 2019
    #1
  2. XBF Chris J Win User

    Sign-In Issues on Xbox 360

    Hello there,

    Thank you for posting here on the Xbox forums. If you haven't already, try unplugging your network modem/router for a few minutes while your console is turned off. It may be the network struggling to make a connection with your Xbox causing this issue.

    Aside from that, you can try clearing the cache on your Xbox. Go into your system settings and select storage. Press the Y button over your hard drive and then select Clear system cache. Restart your console afterwards and then try to sign in again.

    Hope this helps!
  3. XBF Eladio M Win User

    Xbox 360 sign in issues

    Hey Shadow

    Thank you for taking the time to reply to this post.

    As you seemed to have found a favorable solution, we will now be locking this thread.

    If you have any other questions or concerns, please, feel free to create a new thread and we will cater to you there.

    Thank you for being part of the Xbox Forums and we wish you a wonderful day!
  4. WhirlwindAlloy Win User

    Xbox 360 Sign in issue

    Hi NinjaBigMac318, definitely tell us what code you are getting.

    Here is a link to various sign in error codes you might be running into one of them:

    https://support.xbox.360 sign-in error codes
  5. M3tal Daz3 Win User

    Xbox 360 Sign in issue

    Which is the code you are receiving? have you checked the status of your live account under the enforcement page?
  6. M3tal Daz3 Win User

    Xbox 360 sign in issues

    You see the following error message when you try to download your profile to your Xbox 360 console:

    Sorry, something's wrong with your Microsoft account. Go to https://account.live.com for help.

    Error code: 80151012
    This may mean that your Microsoft account is locked or that there's a problem with it.

    To resolve this problem, try the following solutions:

    Solution 1: Remove your profile from all Xbox 360 consoles where it's been saved. There are two ways you can accomplish. Both use your “trusted PC.” (To learn about trusted PCs, see “Making
    your computer a trusted PC” at
    Why you’re unexpectedly prompted for your Microsoft email account and password
    .)

    • Option 1
      1. Go to any Xbox.com page (such as this one) and sign in to your Xbox Live account.
      2. Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under
        Avatar.
      3. Under Safety, select Remove my profile from all Xbox 360 consoles.
      4. Under VISITED CONSOLES, select Require profile download.
      5. Return to the Xbox 360 console and
        download your profile
        .
    • Option 2
      1. Sign in to your Xbox Live account at any
        Xbox.com
        page, such as this one.
      2. Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under
        Avatar.
      3. Select Security, family & forums.
      4. Select Xbox 360 profile protection.
      5. Under "Consoles that do not require your password for sign-in," select
        Require Profile Download
        (the green button). This will clear your profile from any Xbox 360 consoles where it's currently saved.
      6. Return to the Xbox 360 console and
        download your profile
        .
    Solution 2: Reset the password for your Microsoft account. Here's how:

    1. Go to the
      Reset your password
      page.
    2. Select the reason for resetting your password.
    3. Enter your Microsoft account email address.
    4. Type the characters you see in the picture.
    5. Click or tap Next.
    6. Select one of the options (proofs) available to send a security code, and then click or tap
      Next. If you don't have access to any of the proofs, select
      I don’t use these anymore
      .
    7. Enter the four-digit security code, and then click or tap Next.
    8. Enter your new password, and then click or tap Next.
    If you keep experiencing the problem, contact Xbox Support.
Thema:

Xbox 360 sign in issues

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