Xbox 360 won't let me change my region/country when adding a payment option

Discus and support Xbox 360 won't let me change my region/country when adding a payment option in XBoX on Consoles to solve the problem; I am trying to buy a few Xbox One compatible XB360 and Original XB games. When I add a payment option to my account on the 360 in order to make the... Discussion in 'XBoX on Consoles' started by AlexanderSMitchell, Apr 26, 2020.

  1. Xbox 360 won't let me change my region/country when adding a payment option


    I am trying to buy a few Xbox One compatible XB360 and Original XB games. When I add a payment option to my account on the 360 in order to make the purchase it has my region/country set to the US, this makes no sense as when I log onto my Microsoft account
    on PC it is set to Canada as it should be. I have never had my region set to the US, I have never had to change my region/country so there is no reason I can see for this to happen. The 360 I am using has its Locale set to Canada, my Xbox One has its location
    set to Canada, as stated earlier my account has it's location set to canada I have no idea why this is happening and have no clue what to do to fix it.

    :)
     
    AlexanderSMitchell, Apr 26, 2020
    #1
  2. Obsessive Power Win User

    how to change the country and the currency on the xbox one ?

  3. CZECHMAN90 Win User
  4. Mr Boozyhead Win User
  5. Sebastiaanvh Win User
  6. WPAK Win User

    Can't purchase free game with gold

    Hi there,

    be sure to check if you have a valid payment option set up on your account for the region your console is connected to (it is advised that this is the country you are located in)

    For Xbox 360 content it is required that a valid payment option is present, even for free content if the purchase is made on a different device then the Xbox 360. The payment option won't be charged btw.

    Please check or add a payment option via
    http://account.microsoft.com
    and try to make the purchase for the free game again on either console or xbox.com

    Let us know the results
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Xbox 360 won't let me change my region/country when adding a payment option

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