Xbox Accessories App PC needs an update for Xbox Elite Series 2

Discus and support Xbox Accessories App PC needs an update for Xbox Elite Series 2 in XBoX on Windows to solve the problem; after I updated my Xbox Elite Series 2 controller using my friend's Xbox One console. I went home to open Xbox Accessories App on my PC so I can... Discussion in 'XBoX on Windows' started by Dwyt, Nov 20, 2021.

  1. Dwyt
    Dwyt New Member

    Xbox Accessories App PC needs an update for Xbox Elite Series 2


    after I updated my Xbox Elite Series 2 controller using my friend's Xbox One console.
    I went home to open Xbox Accessories App on my PC so I can configure my controller.

    My Controller's version now is 5.11 . . . . . . something.

    as soon as I plugged my controller to my PC.
    it wont connect my controller to the Xbox Accessories App because it doesn't support controller's new firmware.

    PLS FIX or find a way to configure my controller using PC.
    Xbox Accessories App PC needs an update for Xbox Elite Series 2 received_318024063182197.jpeg
     
    Last edited: Nov 20, 2021
  2. XBF Amber M Win User

    Cannot configure xbox elite series 2 in Accessories app

    Hi a.rogausch,

    Thanks for keeping us updated with your replies. If I'm understanding what is happening correctly, when you attempt to begin customizing your Elite controller series 2 using your Windows 10 PC & the Xbox Accessories app, you receive a gray box that
    doesn't allow you to continue. Is this correct?

    To configure the Xbox Elite Wireless Controller Series 2, please make sure that the Windows 10 May 2019 Update (or later) is installed and make sure your PC has the latest fixes. This includes any updates to the apps as well.

    Update Windows 10

    Fix problems with apps from Microsoft Store << to troubleshoot the Accessories app

    This support article may also help you out: Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2 .

    Please give the troubleshooting solutions a try and let us know the results.

    I hope that this helps you out a bit more!
  3. MCMicrosoft Win User

    Elite Series 2 controller not connecting to Xbox Accessories store app on Windows 10 PC!

    Please, I work in Silicon Valley, I am aware of reading manuals and troubleshooting guides trust me.

    What was concerning was that the user reviews mentioned from years ago that the Xbox Accessories PC app did not support the $160 Series 2 Elite controller.

    However, Microsoft’s only support for SW/FW updates is through the Xbox Accessories app. Since it does not work, this gap needs to be filed and handled with an update to the Microsoft Store app “Xbox Accessories”.

    I have tried cable combinations, power cycling, and reinstalling Xbox Accessories.
  4. XBF Diego M Win User

    Are Xbox Wireless Controller user remap profiles supported when connecting to Windows 10 PC via bluetooth? Works fine when USB

    Hi

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
    app will not detect your controller over Bluetooth connection.

    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

    Things to keep in mind:

    • The Xbox Accessories app is only available on Xbox One and Windows 10.
    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates
      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
      Controller Series 2 and plug the other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC
      .

    I hope this helps!
  5. M3tal Daz3 Win User

    Cannot configure xbox elite series 2 in Accessories app

    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates
      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless Controller Series 2 and plug the
      other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC
      .
  6. XBF Amber M Win User

    Elite Controller update erforderlich [Translation - Elite controller update required]

    Hi Helmut,

    Thanks for keeping us updated with your reply. Since you have updated your PC to the latest Windows build, if you're having trouble

    updating the Elite controller using the Xbox Accessories app
    , then there may be an issue with the app itself if it isn't allowing you to update the controller. You may wish to run the App troubleshooter to see if there may be something with the app itself
    that requires a "fix". Fix problems with apps from Microsoft Store

    In regard to configuring your Elite controller, you would need the Xbox Accessories app for that as well: Use the Xbox
    Accessories app to configure your Xbox Elite Wireless Controller


    If you continue to experience issues updating or configuring your Elite controller using your Windows 10 PC, then you may need to attempt to do so from a different PC or an Xbox One console.

    I hope that this helps a bit more and please let us know the results.
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Xbox Accessories App PC needs an update for Xbox Elite Series 2

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