Xbox account login and settings

Discus and support Xbox account login and settings in XBoX Accessibility to solve the problem; Alright, so I was just logging on my Xbox account on the Xbox page to change my privacy settings and first off, the sign in button is broken. Every... Discussion in 'XBoX Accessibility' started by CptClemont, Oct 6, 2018.

  1. CptClemont
    CptClemont Guest

    Xbox account login and settings


    Alright, so I was just logging on my Xbox account on the Xbox page to change my privacy settings and first off, the sign in button is broken. Every time I click on it, it doesn't even work, just highlights it. Another thing is when I finally get to login,
    I click my profile to edit it and it directs me to the support page basically saying that I have a child's account when my account is already over 18, the only reason I use Xbox live is for playing minecraft so I don't own an Xbox but with the current settings
    I can't get my friends realms. Can anybody help or is this just hopeless and I must get a Xbox?

    :)
     
    CptClemont, Oct 6, 2018
    #1
  2. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Xbox is telling me to get Gold even though I have it?

    Another way to attempt to fix this, is to remove the account from the xbox in settings->accounts-> remove accounts. After that is removed login with that gametag again to force the console to fetch your live subscription data. In rare cases your Xbox account and live account will lose sync.
     
    SPITFIRE-SIX, Oct 6, 2018
    #2
  3. Closingracer
    Closingracer Guest
    Xbox is telling me to get Gold even though I have it?

    Good to know. I'll try all this when I get back home to try it out. Thanks


    Sent from my iPhone using Tapatalk
     
    Closingracer, Oct 6, 2018
    #3
  4. Xbox account login and settings

    Good night. Go to www.xbox.com account settings and evaluate any changes that you had.
     
    white knight ax, Oct 6, 2018
    #4
  5. CptClemont
    CptClemont Guest
    I can't evaluate any settings, it just sends me to the stupid child wccount link.
     
    CptClemont, Oct 7, 2018
    #5
  6. XBF Jeremy Z
    XBF Jeremy Z Guest
    Hello Cpt,

    Thank you for contacting Forum support!

    Did you set up the account as a child? (young age)

    Did the account ever ask to graduate or is it set up with restrictions, if it is then more than likely the account is still a "Child" account.



    Try to add the parent account to the child or if the parent account was never made then make one.

    How to add a child to a family account.


    Hope this helps.

    Thank you.
     
    XBF Jeremy Z, Oct 7, 2018
    #6
  7. CptClemont
    CptClemont Guest
    I can't do anything to the account, when I click on any tab to change it, it just sends me to the page that says it's a child account and won't let me do anything, also I don't own an Xbox. The link you've provided me only tells me how to add family members
    on an Xbox.
     
    CptClemont, Oct 7, 2018
    #7
  8. Sp4rkl0n
    Sp4rkl0n Guest

    Xbox account login and settings

    Hello,

    Have you tried to directly contact Xbox support? They might be able to change your "child" account to an adult one.
     
    Sp4rkl0n, Oct 7, 2018
    #8
  9. CptClemont
    CptClemont Guest
    I haven't tried, can you give me a link?
     
    CptClemont, Oct 7, 2018
    #9
  10. XBF Leonzo G
    XBF Leonzo G Guest
    Hello CptClemont,

    Thank you for keeping us updated on the issue. The
    Xbox Support Team
    can be contacted through the link we provided. Be sure to let us know the results!
     
    XBF Leonzo G, Nov 5, 2018
    #10
  11. CptClemont Win User

    Xbox account login and settings

    I haven't tried, can you give me a link?
  12. XBF Jeremy Z Win User

    Xbox account login and settings

    Hello Cpt,

    Thank you for contacting Forum support!

    Did you set up the account as a child? (young age)

    Did the account ever ask to graduate or is it set up with restrictions, if it is then more than likely the account is still a "Child" account.



    Try to add the parent account to the child or if the parent account was never made then make one.

    How to add a child to a family account.


    Hope this helps.

    Thank you.
  13. XBF Leonzo G Win User

    Xbox account login and settings

    Hello CptClemont,

    Thank you for keeping us updated on the issue. The
    Xbox Support Team
    can be contacted through the link we provided. Be sure to let us know the results!
  14. CptClemont Win User

    Xbox account login and settings

    I can't do anything to the account, when I click on any tab to change it, it just sends me to the page that says it's a child account and won't let me do anything, also I don't own an Xbox. The link you've provided me only tells me how to add family members
    on an Xbox.
  15. Sp4rkl0n Win User

    Xbox account login and settings

    Hello,

    Have you tried to directly contact Xbox support? They might be able to change your "child" account to an adult one.
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Xbox account login and settings

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