Xbox account

Discus and support Xbox account in XBoX Sales and Promo to solve the problem; Wow Microsoft are a joke. I try to contact someone due to several issues with my microsoft xbox account and service and all I get is a vertual agent.... Discussion in 'XBoX Sales and Promo' started by joecrooks, Feb 12, 2019.

  1. joecrooks
    joecrooks Guest

    Xbox account


    Wow Microsoft are a joke.

    I try to contact someone due to several issues with my microsoft xbox account and service and all I get is a vertual agent. Hahahaha it sends me in a loop to nowhere..... I am now frustrated and angry having waisted so much time trying to sort it out!

    This is the only option that microsoft have given me ..... Talk to you guys (who don't even work for funking microsoft)

    :)
     
    joecrooks, Feb 12, 2019
    #1
  2. WPAK Win User

    Xbox 360 to Xbox One

    Hi there,

    I'm afraid that it sounds like you currently have two accounts, one offline on the xbox 360 and one Xbox Live account on the Xbox One.

    There is an option to promote your offline xbox 360 account to an Xbox Live Account, but this will require a new Microsoft Account (email address), but the next issue would be that it is Not possible to merge multiple accounts into one Xbox Live Account.

    So basically there are two options, continue with the current Xbox Live Account that you have on the Xbox One, or to promote the 360 account to an Xbox Live Account and download that to the Xbox One and continue with that one.
  3. Dave Tal Win User

    How do I move parent settings to child account, or create a new parent...

    That will change the age of your Microsoft account, not the Xbox account. The age of an Xbox account goes by what you entered when you created the account.
    Xbox account? That's a different account than the account I log into live.com with? How do I access the Xbox account? I can't find anything where you can independently access the xbox account, it appears to be the same account as the Microsoft live account.
  4. R3PUBL1K Win User

    xbox account and wp8 account

    Hi Ty,

    If you still have access to an Xbox you could associate your old gamer tag with the new Microsoft account, if you wish, by following this guide. It will be a bit tricky but does work.

    Switch a Gamertag to another Microsoft Account

    As you already have a gamertag linked to both IDs you will need to perform a few extra steps as explained in the article.

    Its not exactly what you want by having two different accounts, but I believe it will make it simpler to have the one account for all.

    I look forward to reading you thoughts on this solution.
  5. Pagano Win User

    xbox account and wp8 account

    Hey there.

    The achievements you gain are linked to the gamertag you were using when unlocking them. If you cancel/delete that account, they will be lost.

    Same thing happens to your save games, they are linked to the gamertag/profile. There´s no way to use them with another profile.

    Hope this helps Ty / Chruemel

    Cheers.
  6. Miss Ermine Win User

    xbox account and wp8 account

    Hey Ty! I am afraid there is not really a way to combine two account. Kind of a pain in the patoot, but you'll want to pick one account or the other and start using that one. If you want to keep the achievements on the old GT, you can move a lot of those
    settings over manually though.
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