XBox Adaptive Controller/ 3dRudder

Discus and support XBox Adaptive Controller/ 3dRudder in XBoX Accessibility to solve the problem; Hello, I have recently purchased the 3dRudder as an accessory for my adaptive controller. I have followed all instructions; however, even after it... Discussion in 'XBoX Accessibility' started by Brett Gordon, May 30, 2019.

  1. Brett Gordon
    Brett Gordon Guest

    XBox Adaptive Controller/ 3dRudder


    Hello,

    I have recently purchased the 3dRudder as an accessory for my adaptive controller. I have followed all instructions; however, even after it calibrates, it still does not work properly. It is as if someone is holding down on the joystick. Has anyone experienced
    the same issues/ have any suggestions?

    Thank you!

    :)
     
    Brett Gordon, May 30, 2019
    #1
  2. Brett Gordon Win User

    XBox Adaptive Controller/ 3dRudder

    I actually have two adaptive controllers and two 3dRudders that were purchased for the rec center I work at. Both 3dRudders are experiencing the same issue, leading me to believe the issue isn't with the equipment itself.
  3. DETOXED Win User

    XBox Adaptive Controller/ 3dRudder

    Sounds like a hardware issue that will require a return or exchange.
  4. zmaster2XXX Win User

    XBox Adaptive Controller/ 3dRudder

    I would recommend speaking to the manufacturer of that item and/or exchanging it for another one.
  5. TheVet96 Win User

    XBox Adaptive Controller/ 3dRudder

    Hello Bret!

    Sorry to hear you are having issues with an accessory for the adaptive controller. Here are a few things to try:

    Connect a different device

    To confirm that the problem is with the external device and not the controller, connect a different device to your controller if one is available. If the button is responsive when you connect your device to
    the various ports on the controller, the problem may be with the original external device, not the controller.

    If the button is still unresponsive after connecting a different (working and compatible) external device to the controller, the controller may need to be replaced.

    Button Mapping: https://support.xbox.com/en-US/xbox-one/controllers/adaptive-controller-buttons-not-responding

    Update the controller: https://support.xbox.com/en-US/xbox-one/controllers/update-adaptive-controller

    What devices are compatible with the adaptive controller: https://support.xbox.com/en-US/xbox-one/controllers/devices-that-work-with-adaptive-controller
  6. KiNGG STiCkY Win User

    XBox Adaptive Controller/ 3dRudder

    sounds like a hardware problem I would take it back to the store u bought it from and retuen it
Thema:

XBox Adaptive Controller/ 3dRudder

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